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Windows installer never completes installation

See original GitHub issue

Description

Installer goes into a loop, never finishing the install. No UI is shown at all.

Version

GitHub Desktop version: 0.5.9

OS version: Microsoft Windows [Version 10.0.14393]

Steps to Reproduce

  1. Clean install of Windows 10 Pro
  2. Download and install
  3. Installer never completes, looping a squirrel-task appoximately once per second

It looks like all the files are installed, but running GitHub Desktop.exe does not start the program.

Expected behaviour: Installer completes

Actual behaviour: Installer loops indefinitely

Reproduces how often: 100%

Logs

Contents of C:\Users\fr\AppData\Local\GitHubDesktop\app-0.5.9\SquirrelSetup.log: (complete)

2017-06-01 17.28.23> Program: Starting Squirrel Updater: --updateSelf=C:\Users\fr\AppData\Local\SquirrelTemp\Update.exe
2017-06-01 17.28.23> Program: About to wait for parent PID 8960

Content of C:\Users\fr\AppData\Local\GitHubDesktop\SquirrelSetup.log: (partial)

2017-06-01 17.28.23> Program: Starting Squirrel Updater: --createShortcut GitHub Desktop.exe
2017-06-01 17.28.23> ApplyReleasesImpl: About to create shortcuts for GitHub Desktop.exe, rootAppDir C:\Users\fr\AppData\Local\GitHubDesktop
2017-06-01 17.28.23> ApplyReleasesImpl: Creating shortcut for GitHub Desktop.exe => C:\Users\fr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GitHub, Inc.\GitHub Desktop.lnk
2017-06-01 17.28.23> ApplyReleasesImpl: About to save shortcut: C:\Users\fr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GitHub, Inc.\GitHub Desktop.lnk (target C:\Users\fr\AppData\Local\GitHubDesktop\GitHub Desktop.exe, workingDir C:\Users\fr\AppData\Local\GitHubDesktop\app-0.5.9, args , toastActivatorCSLID 27d44d0c-a542-5b90-bcdb-ac3126048ba2)
2017-06-01 17.28.23> ApplyReleasesImpl: Creating shortcut for GitHub Desktop.exe => C:\Users\fr\Desktop\GitHub Desktop.lnk
2017-06-01 17.28.23> ApplyReleasesImpl: About to save shortcut: C:\Users\fr\Desktop\GitHub Desktop.lnk (target C:\Users\fr\AppData\Local\GitHubDesktop\GitHub Desktop.exe, workingDir C:\Users\fr\AppData\Local\GitHubDesktop\app-0.5.9, args , toastActivatorCSLID 27d44d0c-a542-5b90-bcdb-ac3126048ba2)
2017-06-01 17.28.23> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
2017-06-01 17.28.23> Program: Starting Squirrel Updater: --createShortcut GitHub Desktop.exe
2017-06-01 17.28.23> ApplyReleasesImpl: About to create shortcuts for GitHub Desktop.exe, rootAppDir C:\Users\fr\AppData\Local\GitHubDesktop
2017-06-01 17.28.23> ApplyReleasesImpl: Creating shortcut for GitHub Desktop.exe => C:\Users\fr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GitHub, Inc.\GitHub Desktop.lnk
2017-06-01 17.28.23> ApplyReleasesImpl: About to save shortcut: C:\Users\fr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GitHub, Inc.\GitHub Desktop.lnk (target C:\Users\fr\AppData\Local\GitHubDesktop\GitHub Desktop.exe, workingDir C:\Users\fr\AppData\Local\GitHubDesktop\app-0.5.9, args , toastActivatorCSLID 27d44d0c-a542-5b90-bcdb-ac3126048ba2)
2017-06-01 17.28.23> ApplyReleasesImpl: Creating shortcut for GitHub Desktop.exe => C:\Users\fr\Desktop\GitHub Desktop.lnk
2017-06-01 17.28.23> ApplyReleasesImpl: About to save shortcut: C:\Users\fr\Desktop\GitHub Desktop.lnk (target C:\Users\fr\AppData\Local\GitHubDesktop\GitHub Desktop.exe, workingDir C:\Users\fr\AppData\Local\GitHubDesktop\app-0.5.9, args , toastActivatorCSLID 27d44d0c-a542-5b90-bcdb-ac3126048ba2)
2017-06-01 17.28.23> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
[repeatedly]

Additional Information

New machine with AMD Ryzen CPU.

Issue Analytics

  • State:closed
  • Created 6 years ago
  • Reactions:3
  • Comments:19 (3 by maintainers)

github_iconTop GitHub Comments

2reactions
cpdavngrcommented, Jun 12, 2017

Same problem here. Tried two different systems. I couldn’t even kill the processes that kept popping back up. I had to logout and log back in again. However, after I logged back in, it appeared to be installed.

0reactions
j-f1commented, Feb 9, 2018

Can you open a new issue so we can investigate this separately?

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