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Streaming video only - ffmpeg was not found

See original GitHub issue

Bug Report

Describe the Bug

Installed ffmpeg per instructions on OS X 10.11.6 and receiving the error

[2/22/2020, 12:25:50 PM] [Ring] Streaming video only - ffmpeg was not found. See https://github.com/dgreif/ring/wiki/FFmpeg for details.

To Reproduce

Steps to reproduce the behavior:

Start Homebridge
Attempt to view video from Ring doorbell. Snapshot and live video are displayed correctly.
See error

Expected behavior

Video + audio would be streamed.

Screenshots/Logs

If applicable, add screenshots and log output to help explain your problem.

Additional context

Add any other context about the problem here.

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information

"platform": "Ring",
"refreshToken": "xxx"

Environment

OS: OSX 10.11.6
Node.js: 12.14.1
NPM: 6.13.4
homebridge-ring: 7.0.0
homebridge: 0.4.50

Issue Analytics

State:
Created 4 years ago
Comments:22 (10 by maintainers)

Top GitHub Comments

1reaction

oznucommented, Feb 25, 2020

@dgreif i think @DMBlakeley problem with the pre-compiles binaries is he’s running El Captain which is a 5 year old OS.

The ffmpeg npm package tests the binary works on the system; if it failed the test on install it should return undefined at runtime.

@DMBlakeley can you show the logs for this install?

sudo npm install -g --unsafe-perm homebridge-ring@7.2.0-alpha.0

0reactions

DMBlakeleycommented, Mar 7, 2020

I have 2 Apple TVs and a HomePod that can act as the Home Hub and I keep their firmware up to date. The Apple TVs are on ethernet and HomePod on wireless. The “connected” Home Hub shifts between the 3 devices. Wish there was a way to fix or set a priority for the “connected” Hub to remove a variable when trying to troubleshoot these things.

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