Error Installing 9.9.0

Description of bug

Error at 18% of the installation when I Install in shared hosting. But in local IIS in Windows 10 installation with the same MSQL server 2017 worked without a problem. Is this mean we can’t install DNN in to shared hosting anymore?

Steps to reproduce

Clean installation of DNN 9.9.0

Current behavior

0:49 Minutes | 18% ERROR occured - System.Data.SqlClient.SqlException (0x80131904): User does not have permission to perform this action. User does not have permission to perform this action. User does not have permission to perform this action. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at DotNetNuke.Data.SqlDatabaseConnectionProvider.ExecuteNonQuery(String connectionString, CommandType commandType, Int32 commandTimeout, String query) at DotNetNuke.Data.SqlDataProvider.ExecuteScriptInternal(String connectionString, String script, Int32 timeoutSec) ClientConnectionId:c8466144-2ecd-4474-90c1-d18257039e7c Error Number:15247,State:1,Class:16 /*************************************************************/ /*************************************************************/ -- --Create Membership roles -- IF ( NOT EXISTS ( SELECT name FROM sys.database_principals WHERE [type] = 'R' AND name = N'aspnet_Membership_FullAccess' ) ) CREATE ROLE aspnet_Membership_FullAccess IF ( NOT EXISTS ( SELECT name FROM sys.database_principals WHERE [type] = 'R' AND name = N'aspnet_Membership_BasicAccess' ) ) CREATE ROLE aspnet_Membership_BasicAccess IF ( NOT EXISTS ( SELECT name FROM sys.database_principals WHERE [type] = 'R' AND name = N'aspnet_Membership_ReportingAccess' ) ) CREATE ROLE aspnet_Membership_ReportingAccess System.Data.SqlClient.SqlException (0x80131904): User or role 'aspnet_Membership_FullAccess' does not exist in this database. User or role 'aspnet_Membership_FullAccess' does not exist in this database. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at DotNetNuke.Data.SqlDatabaseConnectionProvider.ExecuteNonQuery(String connectionString, CommandType commandType, Int32 commandTimeout, String query) at DotNetNuke.Data.SqlDataProvider.ExecuteScriptInternal(String connectionString, String script, Int32 timeoutSec) ClientConnectionId:c8466144-2ecd-4474-90c1-d18257039e7c Error Number:15410,State:1,Class:11 EXEC sp_addrolemember N’aspnet_Membership_BasicAccess’, N’aspnet_Membership_FullAccess’ EXEC sp_addrolemember N’aspnet_Membership_ReportingAccess’, N’aspnet_Membership_FullAccess’ System.Data.SqlClient.SqlException (0x80131904): Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_BasicAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_FullAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot find the user ‘aspnet_Membership_ReportingAccess’, because it does not exist or you do not have permission. Cannot grant, deny, or revoke permissions to sa, dbo, entity owner, information_schema, sys, or yourself. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at DotNetNuke.Data.SqlDatabaseConnectionProvider.ExecuteNonQuery(String connectionString, CommandType commandType, Int32 commandTimeout, String query) at DotNetNuke.Data.SqlDataProvider.ExecuteScriptInternal(String connectionString, String script, Int32 timeoutSec) ClientConnectionId:c8466144-2ecd-4474-90c1-d18257039e7c Error Number:15151,State:1,Class:16 – --Stored Procedure rights for BasicAcess – GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByUserId TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByName TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByEmail TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetPassword TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetPasswordWithFormat TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_UpdateUserInfo TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetNumberOfUsersOnline TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_CheckSchemaVersion TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_RegisterSchemaVersion TO aspnet_Membership_BasicAccess GRANT EXECUTE ON dbo.aspnet_UnRegisterSchemaVersion TO aspnet_Membership_BasicAccess – --Stored Procedure rights for ReportingAccess – GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByUserId TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByName TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetUserByEmail TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetAllUsers TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_GetNumberOfUsersOnline TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_FindUsersByName TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_Membership_FindUsersByEmail TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_CheckSchemaVersion TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_RegisterSchemaVersion TO aspnet_Membership_ReportingAccess GRANT EXECUTE ON dbo.aspnet_UnRegisterSchemaVersion TO aspnet_Membership_ReportingAccess – --Additional stored procedure rights for FullAccess – GRANT EXECUTE ON dbo.aspnet_Users_DeleteUser TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_CreateUser TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_SetPassword TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_ResetPassword TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_UpdateUser TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_ChangePasswordQuestionAndAnswer TO aspnet_Membership_FullAccess GRANT EXECUTE ON dbo.aspnet_Membership_UnlockUser TO aspnet_Membership_FullAccess – --View rights – GRANT SELECT ON dbo.vw_aspnet_Applications TO aspnet_Membership_ReportingAccess GRANT SELECT ON dbo.vw_aspnet_Users TO aspnet_Membership_ReportingAccess GRANT SELECT ON dbo.vw_aspnet_MembershipUsers TO aspnet_Membership_ReportingAccess // // // // DECLARE @command nvarchar(4000) SET @command = 'REVOKE EXECUTE ON [dbo].aspnet_RegisterSchemaVersion FROM ’ + QUOTENAME(user) EXECUTE (@command)

[dush-a]

Since it is a shared hosting environment, you may have to contact support for this. When Plesk is used for their control panel, the typical default DB user permissions do not have dbowner rights.

@david-poindexter, OK. This might be the solution, I will contact the support. Thanks

[sleupold]

this sounds like missing permission of the installing SQL user, did you make sure to check the “owner” option on the install wizard page?