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Admin panel not accessible on Heroku

See original GitHub issue

How to reproduce the behaviour

I deployed doccano on Heroku using the 1-click heroku deployment here

It is explained in the FAQ how to create a user, however attempting to access the admin panel returns 500:

All 3 paths below return 500. https://mydeployment.herokuapp.com/admin/ https://mydeployment.herokuapp.com/admin/login https://mydeployment.herokuapp.com/admin/login/

https://mydeployment.herokuapp.com/admin returns this error:

Here are heroku logs:

2022-05-04T12:01:27.284796+00:00 heroku[router]: at=info method=GET path="/admin" host=dep.herokuapp.com request_id=334e11d9-32c3-4a75-bad5-d85de0b9216f fwd="185.198.243.162" dyno=web.1 connect=0ms service=2ms status=200 bytes=2867 protocol=https
2022-05-04T12:01:32.991609+00:00 heroku[router]: at=info method=GET path="/admin/" host=dep.herokuapp.com request_id=6fa182fe-4a8a-4dc2-a160-ca9f8bc89e3a fwd="185.198.243.162" dyno=web.1 connect=3ms service=3ms status=302 bytes=454 protocol=https
2022-05-04T12:01:33.086642+00:00 heroku[router]: at=info method=GET path="/admin/login/?next=/admin/" host=dep.herokuapp.com request_id=adef48c1-0c09-463b-8234-6086fa12c396 fwd="185.198.243.162" dyno=web.1 connect=0ms service=40ms status=500 bytes=452 protocol=https
2022-05-04T12:15:05.020301+00:00 heroku[router]: at=info method=GET path="/admin/login/?next=/admin/" host=dep.herokuapp.com request_id=44abdb50-2dbf-46a1-999e-e633c7756232 fwd="185.198.243.158" dyno=web.1 connect=1ms service=32ms status=500 bytes=452 protocol=https

Your Environment

Operating System:
Python Version Used:
When you install doccano: 4 may 22
How did you install doccano: Heroku 1-click install button

The following issues: 1778 and 1447 seem to face the same problem, however no solution has been suggested as of yet.

I can provide any other information upon request. Any help would be greatly appreciated! @Hironsan

Issue Analytics

State:
Created a year ago
Comments:5 (1 by maintainers)

Top GitHub Comments

3reactions

jcy204commented, Jun 7, 2022

@fedi112 A temporary fix for me was the following:

On Heroku, go to settings
Add the Config Var “DEBUG” with the value set to “True”
I was then able to access the admin pane, add users etc.
Set the value to “False”

0reactions

Hironsancommented, Jul 14, 2022

Resolved in https://github.com/doccano/doccano/pull/1907

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