IOS release stuck on splash screen if no internet connection

Summary

App stuck on splash screen if I turn on airplane mode and start the app. And it won’t start even if I close the app and open it again. It starts only if I kill the app from the tray and then start again.

Managed or bare workflow? If you have ios/ or android/ directories in your project, the answer is bare!

managed

What platform(s) does this occur on?

iOS

SDK Version (managed workflow only)

40.0.0

Environment

Expo CLI 4.4.3 environment info: System: OS: macOS 11.2.2 Shell: 5.8 - /bin/zsh Binaries: Node: 12.13.1 - /usr/local/bin/node Yarn: 1.22.10 - /usr/local/bin/yarn npm: 6.12.1 - /usr/local/bin/npm Watchman: 4.9.0 - /opt/homebrew/bin/watchman Managers: CocoaPods: 1.10.1 - /opt/homebrew/bin/pod SDKs: iOS SDK: Platforms: iOS 14.5, DriverKit 20.4, macOS 11.3, tvOS 14.5, watchOS 7.4 IDEs: Android Studio: 4.1 AI-201.8743.12.41.7199119 Xcode: 12.5/12E262 - /usr/bin/xcodebuild npmPackages: expo: ^40.0.0 => 40.0.1 react: 16.13.1 => 16.13.1 react-dom: 16.13.1 => 16.13.1 react-native: https://github.com/expo/react-native/archive/sdk-40.0.1.tar.gz => 0.63.2 react-native-web: ~0.13.12 => 0.13.18 npmGlobalPackages: expo-cli: 4.4.3 Expo Workflow: managed

Reproducible demo or steps to reproduce from a blank project

Can’t share a reproducible demo as it can be reproduced only in the release build installed from TestFlight.

Here is what I can share. I’ve created an app. It uses NetInfo module it is listening for network changes in App.tsx file. I show the modal that overlays the whole app when there is no internet connection and hide it when NetInfo notifies me that there is a connection.

Next, when I turn on airplane mode and start the app I can see my popup over the Splash screen, and when I turn off the airplaine-mode the modal is gone, but the splash screen is still present and I never see the Home Screen. To make the app work again I have to close the app and remove it from the tray.

I’ve read that there might be a problem with OTA Updates, so I’ve tried to set ‘updates.fallbackToCacheTimeout’ to 0 or 1. Even tried ‘updates.enabled’ false. That didn’t help.

I’ve checked a device logs and the last warning I see, after enabling the network is ‘nehelper sent invalid result code [1] for Wi-Fi information request’

[zholmes1]

Are you using AppLoading or SplashScreen?

If you are using AppLoading either your startAsync callback is hanging, or your onFinish or onError don’t set the proper condition to bypass your AppLoading. For instance, let’s say you have a const [ready, setReady] = useState(false), and then if (!ready) return <AppLoading.... Both your onFinish and onError will need to result in setReady(true).

If you are using SplashScreen, then it’s a little more freeform. But you need to ensure that hideAsync() is called at some point.

[github-actions[bot]]

This issue was closed because it has been inactive for 7 days since being marked as stale. Please open a new issue if you believe you are encountering a related problem.