Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Bug: When opening Files, it will close after 1–2 seconds

See original GitHub issue

Description

When I enable “Toggle the preview pane”, it will automatically close when I close it and open it again Screenshot

From Windows Event Viewer

Category: Files.App.App
EventId: 0

A cycle occurred while laying out the GUI.

Exception: 
Microsoft.UI.Xaml.LayoutCycleException: A cycle occurred while laying out the GUI.

Solution I found out that by disabling the “Toggle the preview pane” fixes the problem.

Steps To Reproduce

Open Files App
Click the three dots “…” or “See more” in the upper right corner
Click “New Pane”
Enable “Toggle the preview pane” or press “Ctrl + P”
Close the Files App
Open it again

Requirements

Fix crash when opening Files App because of adding a New Pane in Home and enabling “Toggle the preview pane”

Files Version

Version: 2.4.71.0, Windows Version: 10.0.19044.2965

Windows Version

Windows 10 Pro 21H2 27/‎08/‎2022 19044.2965 Windows Feature Experience Pack 1000.19041.1000.0

Log file

debug.log

Issue Analytics

State:
Created 4 months ago
Comments:9 (8 by maintainers)

Top GitHub Comments

1reaction

hishitetsucommented, May 17, 2023

The crash seems to occur when the home page is too long vertically. The Tags widget tends to be longer and crashes more easily, but this is not a problem with the Tags widget itself.

0reactions

yaira2commented, Jul 4, 2023

@wharjack this issue will be resolved in the upcoming v2.5.20 release.