Files doesn't work with my cooperate (company) PC

Description

After installed, I noticed that following function is not working in my cooperate PC:

• System context menu doesn’t show 3rd-party software like TotoiseSVN
• OneDrive for Business folder is not displayed in Left-Side Bar (is this feature not implemented?)
• Run “Open in Terminal…” is not working

I supposed that the following application installed in my PC may conflict with Files, but I hope you can check detail from log file:

• Carbon Black Cloud Sensor
• Trend Micro Apex One
• System Group Policy may be controlled by my cooperate

Steps To Reproduce

1. Right click on empty area of a folder
2. Check the Left-side bar
3. Right click on a folder, then select “Open in Terminal…”

Expected behavior

1. Context menu item for 3rd-party software like TotoiseSVN should show up
2. OneDrive for Business should show up
3. Command Prompt window should open

Files Version

Version: 2.0.13.0 OS Version: 10.0.18363.1556

Windows Version

Windows 10 Pro 1909, Build 18363.1556

Relevant Assets

Default Windows Explorer screenshot:

Files screenshot:

Setting for CMD:

Setting for Sidebar:

Log File (I didn’t see anything useful in C:\Users\<username>\AppData\Local\Packages\49306atecsolution.FilesUWP_et10x9a9vyk8t\LocalState\debug.log) LocalState.zip

[gave92]

Thanks for the report. #6600 should fix this issue. Basically Files does not work correctly on Windows 10 < 2004. I understand you’ve got a PC on which Files is working, what’s its windows version?

[yaira2]

This issue should be resolved with #6600.