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Failed to retrieve settings when upgrading from Fabric to Firebase

See original GitHub issue

[READ] Step 1: Are you in the right place?

Issues filed here should be about bugs in the code in this repository. If you have a general question, need help debugging, or fall into some other category use one of these other channels:

  • For general technical questions, post a question on StackOverflow with the firebase tag.
  • For general Firebase discussion, use the firebase-talk google group.
  • For help troubleshooting your application that does not fall under one of the above categories, reach out to the personalized Firebase support channel.

[REQUIRED] Step 2: Describe your environment

  • Android Studio version: 3.6.3
  • Firebase Component: Crashlytics
  • Component version: 17.0.0

[REQUIRED] Step 3: Describe the problem

Steps to reproduce:

When upgrading from Fabric to Firebase Crashlytics plugin we get this error in logcat: E/FirebaseCrashlytics: Failed to retrieve settings from https://firebase-settings.crashlytics.com/spi/v2/platforms/android...

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Reactions:13
  • Comments:12 (1 by maintainers)

github_iconTop GitHub Comments

1reaction
sunnyjaincommented, Jun 24, 2020

I was facing this similar issue because incorrect google-services.json was read by firebase plugin. That was because I had two json configs added to each testing and production environment folders. Simply by removing these json files and adding one google-service.json file at the root of the project which includes config information for both environments with a clean build helped in resolving the issue. Have a look at this link on how content is available in these configs files.

Also see if any proxy is running while debugging causing this issue too. https://stackoverflow.com/questions/55278120/android-firebase-crashlytics-failed-to-retrieve-settings

1reaction
hamed8080commented, May 24, 2020

I had the same problem with the last version of the android studio and firebase SDK. I reported the problem to the firebase team and they said check problem and respond to me in this week! even I created an empty project and the result was the same!

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