Random crash related with In-App Messaging

[REQUIRED] Step 2: Describe your environment

• Android Studio version: 3.2.1
• Firebase Component: In-App Messaging
• Component version: 17.0.3

[REQUIRED] Step 3: Describe the problem

Steps to reproduce:

I set up campaign which should show “modal” triggered by “on_foreground” event. From time to time I receive below crash. There are no reasonable reproduce steps. It just happens. I have found that the same issue was reported on picasso project: https://github.com/square/picasso/issues/2002

11-02 12:43:13.888 27311-27311/pl.allegro.sale.debug E/AndroidRuntime: FATAL EXCEPTION: main
Process: pl.allegro.sale.debug, PID: 27311
android.view.WindowManager$BadTokenException: Unable to add window – token null is not valid; is your activity running?
at android.view.ViewRootImpl.setView(ViewRootImpl.java:849)
at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:337)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:91)
at com.google.firebase.inappmessaging.display.internal.FiamWindowManager.show(com.google.firebase:firebase-inappmessaging-display@@17.0.3:62)
at com.google.firebase.inappmessaging.display.FirebaseInAppMessagingDisplay$5.onSuccess(com.google.firebase:firebase-inappmessaging-display@@17.0.3:385)
at com.google.firebase.inappmessaging.display.FirebaseInAppMessagingDisplay.loadNullableImage(com.google.firebase:firebase-inappmessaging-display@@17.0.3:418)
at com.google.firebase.inappmessaging.display.FirebaseInAppMessagingDisplay.inflateBinding(com.google.firebase:firebase-inappmessaging-display@@17.0.3:324)
at com.google.firebase.inappmessaging.display.FirebaseInAppMessagingDisplay.access$400(com.google.firebase:firebase-inappmessaging-display@@17.0.3:73)
at com.google.firebase.inappmessaging.display.FirebaseInAppMessagingDisplay$2.run(com.google.firebase:firebase-inappmessaging-display@@17.0.3:267)
at android.os.Handler.handleCallback(Handler.java:739)
at android.os.Handler.dispatchMessage(Handler.java:95)
at android.os.Looper.loop(Looper.java:158)
at android.app.ActivityThread.main(ActivityThread.java:7224)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1230)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1120)

[Ein6tein]

So… Is it going to be fixed? We cannot use in-app messages because of it - it causes mass crashes in our app and we cannot even handle it.

As far as I understood, the problem is with Picasso - maybe you should switch to Glide? Or fix the issue by adding a simple null check for activity?

[CharlieReece]

@vkryachko @samtstern @MeghaB @JasonAHeron please re-open this issue, it’s not fixed & still occurring.

I do not think they care about this and that is why I will stop using Firebase In-App Messaging and I will make my own one. It is sad: I was supposed to save time using Firebase features 😐