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Dash + DRM live/vod stream fails to load on some devices : MediaCodecVideoRenderer error

See original GitHub issue

[REQUIRED] Searched documentation and issues

Random media coded playback error

[REQUIRED] Question

I have few DRM live streams. On some devices it works, on other it started giving following error(everything was fine before until 2-3 days ago). Not sure what it means. It is only appearing on physical devices, emulators are just fine.

Is it something to do with streams? Can you help me figure out this issue?

Devices : Pixel 3a with OS 11, Samsung galaxy s20 OS 10, Samsung galaxy s20+ OS 10

A full bug report captured from the device

10-02 20:36:22.252 E/ExoPlayerImplInternal(26984): Playback error
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):   com.google.android.exoplayer2.ExoPlaybackException: MediaCodecVideoRenderer error, index=0, format=Format(video=2499968, null, null, video/avc, avc1.4D401F, 2499968, null, [1280, 720, 29.97003], [-1, -1]), format_supported=YES
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:542)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at android.os.Handler.dispatchMessage(Handler.java:103)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at android.os.Looper.loop(Looper.java:237)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at android.os.HandlerThread.run(HandlerThread.java:67)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):   Caused by: android.media.MediaCodec$CryptoException: Operation not supported in this configuration
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at android.media.MediaCodec.native_queueSecureInputBuffer(Native Method)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at android.media.MediaCodec.queueSecureInputBuffer(MediaCodec.java:2699)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.mediacodec.SynchronousMediaCodecAdapter.queueSecureInputBuffer(SynchronousMediaCodecAdapter.java:75)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.mediacodec.MediaCodecRenderer.feedInputBuffer(MediaCodecRenderer.java:1394)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.mediacodec.MediaCodecRenderer.render(MediaCodecRenderer.java:842)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.ExoPlayerImplInternal.doSomeWork(ExoPlayerImplInternal.java:892)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:467)
10-02 20:36:22.252 E/ExoPlayerImplInternal(26984):       ... 3 more

Link to test content

Not needed at the moment

Issue Analytics

State:
Created 3 years ago
Comments:40 (1 by maintainers)

Top GitHub Comments

1reaction

rrfriascommented, Jun 16, 2021

Samsung is having some problems reproducing this issue. I just sent them additional instructions and logs yesterday. Will see if that helps.

1reaction

rrfriascommented, May 21, 2021

Thank you. That is very helpful. Samsung is taking a look.

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