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DRM Widevine (L1) exception Android 7 (Nougat)

See original GitHub issue

Hi I have a problem with a playback with DRM. The media is playing well with other device with Android 9 and Widevine L3, but with Android Nougat and L1 is failing. I used the exoplayer demo release v2 and I have included my asset

  • ExoPlayer version number 2.13.3
  • Android version 7.0
  • Android device Nvidia Shield Tablet

This is the logcat:

2021-05-05 17:00:10.840 14628-14628/com.google.android.exoplayer2.demo E/EventLogger: internalError [eventTime=6.21, mediaPos=0.00, window=0, period=0, drmSessionManagerError
      com.google.android.exoplayer2.drm.MediaDrmCallbackException: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:194)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
     Caused by: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.upstream.DefaultHttpDataSource.open(DefaultHttpDataSource.java:383)
        at com.google.android.exoplayer2.upstream.StatsDataSource.open(StatsDataSource.java:84)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.checkOpened(DataSourceInputStream.java:101)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:81)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:75)
        at com.google.android.exoplayer2.util.Util.toByteArray(Util.java:174)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:177)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153) 
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602) 
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
    ]
2021-05-05 17:00:10.840 14628-14674/com.google.android.exoplayer2.demo E/ExoPlayerImplInternal: Playback error
      com.google.android.exoplayer2.ExoPlaybackException: Source error
        at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:580)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
     Caused by: com.google.android.exoplayer2.drm.DrmSession$DrmSessionException: com.google.android.exoplayer2.drm.MediaDrmCallbackException: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onError(DefaultDrmSession.java:524)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeysError(DefaultDrmSession.java:519)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:482)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: com.google.android.exoplayer2.drm.MediaDrmCallbackException: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:194)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602)
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.upstream.DefaultHttpDataSource.open(DefaultHttpDataSource.java:383)
        at com.google.android.exoplayer2.upstream.StatsDataSource.open(StatsDataSource.java:84)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.checkOpened(DataSourceInputStream.java:101)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:81)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:75)
        at com.google.android.exoplayer2.util.Util.toByteArray(Util.java:174)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:177)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153) 
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602) 
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
2021-05-05 17:00:10.920 14628-14628/com.google.android.exoplayer2.demo E/EventLogger: playerFailed [eventTime=6.29, mediaPos=0.00, window=0, period=0
      com.google.android.exoplayer2.ExoPlaybackException: Source error
        at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:580)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
     Caused by: com.google.android.exoplayer2.drm.DrmSession$DrmSessionException: com.google.android.exoplayer2.drm.MediaDrmCallbackException: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onError(DefaultDrmSession.java:524)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeysError(DefaultDrmSession.java:519)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:482)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: com.google.android.exoplayer2.drm.MediaDrmCallbackException: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:194)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602)
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 500
        at com.google.android.exoplayer2.upstream.DefaultHttpDataSource.open(DefaultHttpDataSource.java:383)
        at com.google.android.exoplayer2.upstream.StatsDataSource.open(StatsDataSource.java:84)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.checkOpened(DataSourceInputStream.java:101)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:81)
        at com.google.android.exoplayer2.upstream.DataSourceInputStream.read(DataSourceInputStream.java:75)
        at com.google.android.exoplayer2.util.Util.toByteArray(Util.java:174)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executePost(HttpMediaDrmCallback.java:177)
        at com.google.android.exoplayer2.drm.HttpMediaDrmCallback.executeKeyRequest(HttpMediaDrmCallback.java:153) 
        at com.google.android.exoplayer2.drm.DefaultDrmSession$RequestHandler.handleMessage(DefaultDrmSession.java:602) 
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
    ]

Using the same media with my app I’ve got this one:

2021-05-05 17:09:56.739 748-1116/? E/bt_btm: BTM_BleObserve Observe Already Active
2021-05-05 17:09:57.488 662-709/? E/wifi: wifi_get_supported_feature_set returned error = 0xffffffa1
2021-05-05 17:09:57.535 748-1116/? E/bt_btm: BTM_BleObserve Observe Already Active
2021-05-05 17:10:00.496 662-5491/? E/ActivityManager: applyOptionsLocked: Unknown animationType=0
2021-05-05 17:10:00.708 269-11014/? E/oemcrypto_cenc: OEMCrypto_APIVersion: 11
2021-05-05 17:10:00.764 269-269/? E/oemcrypto_cenc: OEMCrypto_APIVersion: 11
2021-05-05 17:10:00.801 267-1105/? E/OMXNodeInstance: setConfig(10b0059:Nvidia.h264.decode.secure, ??(0x7fc0001f)) ERROR: UnsupportedIndex(0x8000101a)
2021-05-05 17:10:00.801 267-267/? E/OMXNodeInstance: setConfig(10b0059:Nvidia.h264.decode.secure, ??(0x7fc00020)) ERROR: UnsupportedIndex(0x8000101a)
2021-05-05 17:10:00.808 267-1108/? E/OMXNodeInstance: getConfig(10b0059:Nvidia.h264.decode.secure, ConfigCommonOutputCrop(0x700000f)) ERROR: BadParameter(0x80001005)
2021-05-05 17:10:00.809 267-334/? E/OMXNodeInstance: setConfig(10b0059:Nvidia.h264.decode.secure, ??(0x7fc0001f)) ERROR: UnsupportedIndex(0x8000101a)
2021-05-05 17:10:00.810 267-1100/? E/OMXNodeInstance: getConfig(10b0059:Nvidia.h264.decode.secure, ??(0x7fc00020)) ERROR: UnsupportedIndex(0x8000101a)
2021-05-05 17:10:00.876 267-1105/? E/OMXNodeInstance: setConfig(10b005a:google.aac.decoder, ConfigPriority(0x6f800002)) ERROR: Undefined(0x80001001)
2021-05-05 17:10:00.877 267-1108/? E/OMXNodeInstance: setConfig(10b005a:google.aac.decoder, ConfigOperatingRate(0x6f800003)) ERROR: Undefined(0x80001001)
2021-05-05 17:10:01.326 269-11015/? E/WVCdm: CdmEngine::AddKey: no key_data
2021-05-05 17:10:01.327 14628-14860/com.google.android.exoplayer2.demo E/MediaDrm-JNI: Illegal state exception: Failed to handle key response: DRM vendor-defined error: -2965 (-2965)
2021-05-05 17:10:01.328 14628-14628/com.google.android.exoplayer2.demo E/EventLogger: internalError [eventTime=0.78, mediaPos=0.00, window=0, period=0, drmSessionManagerError
      android.media.MediaDrm$MediaDrmStateException: Failed to handle key response: DRM vendor-defined error: -2965
        at android.media.MediaDrm.provideKeyResponse(Native Method)
        at com.google.android.exoplayer2.drm.FrameworkMediaDrm.provideKeyResponse(FrameworkMediaDrm.java:228)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:492)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
    ]
2021-05-05 17:10:01.338 14628-14860/com.google.android.exoplayer2.demo E/ExoPlayerImplInternal: Playback error
      com.google.android.exoplayer2.ExoPlaybackException: Source error
        at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:580)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
     Caused by: com.google.android.exoplayer2.drm.DrmSession$DrmSessionException: android.media.MediaDrm$MediaDrmStateException: Failed to handle key response: DRM vendor-defined error: -2965
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onError(DefaultDrmSession.java:524)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeysError(DefaultDrmSession.java:519)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:504)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: android.media.MediaDrm$MediaDrmStateException: Failed to handle key response: DRM vendor-defined error: -2965
        at android.media.MediaDrm.provideKeyResponse(Native Method)
        at com.google.android.exoplayer2.drm.FrameworkMediaDrm.provideKeyResponse(FrameworkMediaDrm.java:228)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:492)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58) 
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563) 
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
2021-05-05 17:10:01.426 14628-14628/com.google.android.exoplayer2.demo E/EventLogger: playerFailed [eventTime=0.88, mediaPos=0.00, window=0, period=0
      com.google.android.exoplayer2.ExoPlaybackException: Source error
        at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:580)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:154)
        at android.os.HandlerThread.run(HandlerThread.java:61)
     Caused by: com.google.android.exoplayer2.drm.DrmSession$DrmSessionException: android.media.MediaDrm$MediaDrmStateException: Failed to handle key response: DRM vendor-defined error: -2965
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onError(DefaultDrmSession.java:524)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeysError(DefaultDrmSession.java:519)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:504)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58)
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 
     Caused by: android.media.MediaDrm$MediaDrmStateException: Failed to handle key response: DRM vendor-defined error: -2965
        at android.media.MediaDrm.provideKeyResponse(Native Method)
        at com.google.android.exoplayer2.drm.FrameworkMediaDrm.provideKeyResponse(FrameworkMediaDrm.java:228)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.onKeyResponse(DefaultDrmSession.java:492)
        at com.google.android.exoplayer2.drm.DefaultDrmSession.access$100(DefaultDrmSession.java:58) 
        at com.google.android.exoplayer2.drm.DefaultDrmSession$ResponseHandler.handleMessage(DefaultDrmSession.java:563) 
        at android.os.Handler.dispatchMessage(Handler.java:102) 
        at android.os.Looper.loop(Looper.java:154) 
        at android.os.HandlerThread.run(HandlerThread.java:61) 

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Comments:12 (5 by maintainers)

github_iconTop GitHub Comments

3reactions
Stonoscommented, May 14, 2021

I believe that the Nvidia Shield K1 Tablet has had its Widevine L1 license revoked (similar to #7986 and #8075). I also have the same tablet, and Widevine L1 stopped working at some point.

The only workaround I found was to force L3 instead of L1 (which may not be possible in your case). There is an open ticket to automatically fallback to L3 if playback with L1 fails: #8108

1reaction
billyjokercommented, May 20, 2021

@Stonos finally that workaround it worked for me!!. Forcing L3 does the trick for this device. Notce that the same problem occoured with Nexus5 and the fix worked again. Many thanks.

@icbaker I could see both errors in diferent executions, I mean, sometimes I have seen the http 500 error, and sometimes I’ve seen the -2965 vendor error. I know it sounds strange, maybe while debugging the system thinks the response is delaying, I do not know exactly. Anyway, I thank you your efforts to go deeply with this issue.

Now I am working in a fix that applies the force L3 workaround, I’ve seen some code in Exoplayer2, at com.google.android.exoplayer2.drm.FrameworkMediaDrm that patches L3 with a specific device model ASUS_Z00AD (Zenfone2, Android 6.0.1, also with Widevine L1), it would be nice to have a list of affected device in order to patch all of them.

  private FrameworkMediaDrm(UUID uuid) throws UnsupportedSchemeException {
    Assertions.checkNotNull(uuid);
    Assertions.checkArgument(!C.COMMON_PSSH_UUID.equals(uuid), "Use C.CLEARKEY_UUID instead");
    this.uuid = uuid;
    this.mediaDrm = new MediaDrm(adjustUuid(uuid));
    if (C.WIDEVINE_UUID.equals(uuid) && needsForceWidevineL3Workaround()) {
      forceWidevineL3(mediaDrm);
    }
  }

  private static boolean needsForceWidevineL3Workaround() {
    return "ASUS_Z00AD".equals(Util.MODEL);
  }
Read more comments on GitHub >

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