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Getting 403 response on downloaded media

See original GitHub issue

ExoPlayer version number: 1.14.2
Android version: Mostly Android 8, 9, 10 and 11
Android device: 54% of samsung, 10% LGE and more

Hello, im my application user can download the media, I’m using DownloadService from your example to download the media (there are hls file) and then I read it though DownloadHelper.createMediaSource(downloadRequest, dataSourceFactory) from time to time I get a non-fatal exception that user can’t watch the download and I have the following stacktrace:

Non-fatal Exception: com.google.android.exoplayer2.ExoPlaybackException: Source error
       at com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:580)
       at android.os.Handler.dispatchMessage(Handler.java:103)
       at android.os.Looper.loop(Looper.java:214)
       at android.os.HandlerThread.run(HandlerThread.java:67)

aused by com.google.android.exoplayer2.upstream.HttpDataSource$InvalidResponseCodeException: Response code: 403
       at com.google.android.exoplayer2.ext.okhttp.OkHttpDataSource.open(OkHttpDataSource.java:324)
       at com.google.android.exoplayer2.upstream.DefaultDataSource.open(DefaultDataSource.java:201)
       at com.google.android.exoplayer2.upstream.cache.CacheDataSource.openNextSource(CacheDataSource.java:774)
       at com.google.android.exoplayer2.upstream.cache.CacheDataSource.open(CacheDataSource.java:587)
       at com.google.android.exoplayer2.upstream.StatsDataSource.open(StatsDataSource.java:84)
       at com.google.android.exoplayer2.upstream.DataSourceInputStream.checkOpened(DataSourceInputStream.java:101)
       at com.google.android.exoplayer2.upstream.DataSourceInputStream.open(DataSourceInputStream.java:64)
       at com.google.android.exoplayer2.upstream.ParsingLoadable.load(ParsingLoadable.java:177)
       at com.google.android.exoplayer2.upstream.Loader$LoadTask.run(Loader.java:417)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
       at java.lang.Thread.run(Thread.java:919)

Unfortunately I couldn’t reproduce this issue. Perhaps you have an idea of what is wrong and how I could fix this

Issue Analytics

State:
Created 2 years ago
Comments:10 (9 by maintainers)

Top GitHub Comments

1reaction

marcbaechingercommented, Dec 28, 2021

Closing due to inactivity. Please reopen if you think it is required.

0reactions

yoobicommented, Nov 4, 2021

Yes I’ve been using everything from the DevGuide and from the example of Exoplayer, it is exactly this. I’m fetching my DownloadRequest then I’m creating the mediaSource using DownloadHelper.createMediasource.

Some of my users are still getting this error but it’s a really small portions, so I don’t really know, I’ve been testing it intensively recently and everything works, I don’t really get it.