Ad freezes in Safari after start

In chrome and Mozilla it works perfectly. In Safari when I trying to start an advert it freezes on 0 second in safari and nothing else happens. To start playing advert I need click on “Pause” button and “Play” button again.

Safari version 11.0 (12604.1.38.1.7) “video.js”: “^5.20.3”, “videojs-ima”: “^0.6.0”

As the video I’m using a mp4 file.

I tried to reproduce this problem in the examples and have same result.

Here I reproduced this issue.

Code which I using:

exports.imaAdPlayer = function (id) {
    this.id = id;
    this.init = function (autoPlay) {


        var player = videojs(this.id);

        if (typeof window.imaTagUrl === 'undefined') {
            console.debug('[ima] Tag URL is not set');
            return player;
        }

        console.log(window.imaTagUrl);

        var options = {
            debug: true,
            // timeout: 10000,
            // prerollTimeout: 1000,
            id: id,
            adTagUrl: window.imaTagUrl,
        };

        player.ima(options);

        player.one('ready', function () {
            player.ima.initializeAdDisplayContainer();
            player.ima.requestAds();
        });

        var contentPlayer = document.getElementById(id + '_html5_api');
        if ((navigator.userAgent.match(/iPad/i) ||
            navigator.userAgent.match(/Android/i)) &&
            contentPlayer.hasAttribute('controls')) {
            contentPlayer.removeAttribute('controls');
        }

        var startEvent = 'click';
        if (navigator.userAgent.match(/iPhone/i) ||
            navigator.userAgent.match(/iPad/i) ||
            navigator.userAgent.match(/Android/i)) {
            startEvent = 'touchend';
        }

        if (typeof autoPlay !== 'undefined' && autoPlay) {
            console.debug('[ima] autoplay');
            player.ima.initializeAdDisplayContainer();
            player.ima.requestAds();
        } else {
            player.one(startEvent, function () {
                console.debug('[ima] default video');
                player.ima.initializeAdDisplayContainer();
                player.ima.requestAds();
                player.play();
            });
        }

        return player;
    }
};

[shawnbuso]

Hi there - this is a known issue with the IMA SDK in Safari 11. It will be fixed with the next release of the IMA SDK, and the plugin will pick that up automatically.

[shawnbuso]

The plugin never forces any muted state - we just go with what you’ve set on the player. If a VPAID ad wants to auto-play, it’s up to the author of the ad to sync it’s volume with the volume of the content player on start.