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ERR_ACCESS_DENIED via lighthouse API and Website

See original GitHub issue

Hi, Our lighthouse executions started to fail with the following error. This is happening in the most of the executions: { "error": { "errors": [ { "domain": "lighthouse", "reason": "lighthouseError", "message": "Lighthouse returned error: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. (Details: net::ERR_ACCESS_DENIED)" } ], "code": 500, "message": "Lighthouse returned error: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. (Details: net::ERR_ACCESS_DENIED)" } }

We are sure that the website is available, that the total load time is less than 60 seconds and that the lighthouse bot is not black listed.

Steps to reproduce

  1. Run LH on via API https://www.googleapis.com/pagespeedonline/v5/runPagespeed?url=https://lolahome.es/puff-trenzado-fibra-beige-28573.html&key=YOURKEY&strategy=mobile&category=accessibility&category=performance&category=pwa&category=best-practices&category=seo

Environment Information

  • Affected Channels: API
  • Lighthouse version: v5

Issue Analytics

  • State:closed
  • Created 4 years ago
  • Reactions:3
  • Comments:9 (1 by maintainers)

github_iconTop GitHub Comments

2reactions
rootmancommented, Nov 11, 2019

We have experienced the same using the pagespeed insights website.

https://developers.google.com/speed/pagespeed/insights/?hl=de&url=https%3A%2F%2Fwww.movingimage.com%2F&tab=desktop

The error is not present on every run, but it may show up on both mobile and desktop tabs.

Bildschirmfoto 2019-11-11 um 15 02 59

2reactions
jmartinezpoqcommented, Oct 31, 2019

This is still failing to us. We are sure that the website is available. We are seeing this in other projects like for the next request: https://www.googleapis.com/pagespeedonline/v5/runPagespeed?url=https://www.lladro.com/es_es&key=YOURKEY&strategy=mobile&category=accessibility&category=performance&category=pwa&category=best-practices&category=seo Response: { "error": { "errors": [ { "domain": "lighthouse", "reason": "lighthouseError", "message": "Lighthouse returned error: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. (Details: net::ERR_ACCESS_DENIED)" } ], "code": 500, "message": "Lighthouse returned error: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. (Details: net::ERR_ACCESS_DENIED)" } }

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