Native ocr lib crash

Our app uses text and barcode detection, and a very small minority have been experiencing this crash. I can only see the crash through Google Play and not through our Crashlytics integration. The devices have only been various new-ish Samsung devices running Nougat (both 7 and 7.1), but majority with those same specs have been fine. The crash happens consistently with those users though, and effectively renders our in-app camera non-functional for them.

Is there anything I could do in-app to prevent this or is this a library bug? We do check if the detectors are operational before using them.

native: pc 000000000006fc2c  /system/lib64/libc.so (tgkill+8)
  native: pc 000000000006cf40  /system/lib64/libc.so (pthread_kill+64)
  native: pc 00000000000251f8  /system/lib64/libc.so (raise+24)
  native: pc 000000000001ccc4  /system/lib64/libc.so (abort+52)
  native: pc 00000000004750d0  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000475770  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000475814  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000474830  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 000000000026cee4  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000271190  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000065794  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000065488  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 000000000027caf4  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000280274  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000067c84  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000067f64  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 0000000000063dec  /data/data/com.google.android.gms/app_vision/ocr/libs/arm64-v8a/libocr.so
  native: pc 000000000038c5e0  /data/user_de/0/com.google.android.gms/app_chimera/m/0000002b/oat/arm64/DynamiteModulesA_GmsCore_prodmnc_xxhdpi_release.odex

[PlayableApps]

we are losing so many users oh god could you please hurry up this is really destroying our app

[liuyl]

It’s currently in beta channel and will roll out in the following weeks, you cannot force your App use the beta Google Play Services. At the meantime I’d suggest disable the OCR feature on devices that may crash.

Again we apologize for the crash. We do have unit tests, but unfortunately we didn’t run these tests on all devices.