Getting 401 Unauthorized access

What happened: Getting 401 Unauthorized access in grafana-image-renderer logs

{"collectDefaultMetrics":true,"level":"info","message":"Metrics enabled","requestDurationBuckets":"1,5,7,9,11,13,15,20,30"}
{"level":"info","maxConcurrency":5,"message":"using clustered browser","mode":"context","timeout":300}
{"config":{"acceptLanguage":null,"args":["--no-sandbox","--disable-gpu","--disable-dev-shm-usage","--disable-accelerated-2d-canvas","--window-size=1280x758"],"chromeBin":"/usr/bin/chromium-browser","clustering":{"maxConcurrency":5,"mode":"context","monitor":false,"timeout":300},"deviceScaleFactor":1,"dumpio":false,"emulateNetworkConditions":false,"headed":false,"height":500,"ignoresHttpsErrors":true,"maxDeviceScaleFactor":4,"maxHeight":500,"maxWidth":1000,"mode":"clustered","timezone":"xxxxxx","timingMetrics":false,"verboseLogging":true,"width":1000},"level":"debug","message":"Browser initialized"}
{"level":"info","message":"HTTP Server started, listening at http://localhost:8081"}
{"level":"debug","message":"Launching Browser cluster with puppeteer-cluster"}
{"level":"error","message":"Request failed","stack":"Error: Unauthorized request\n    at /usr/src/app/build/service/middlewares.js:27:30\n    at Layer.handle [as handle_request] (/usr/src/app/node_modules/express/lib/router/layer.js:95:5)\n    at trim_prefix (/usr/src/app/node_modules/express/lib/router/index.js:328:13)\n    at /usr/src/app/node_modules/express/lib/router/index.js:286:9\n    at Function.process_params (/usr/src/app/node_modules/express/lib/router/index.js:346:12)\n    at next (/usr/src/app/node_modules/express/lib/router/index.js:280:10)\n    at /usr/src/app/build/service/metrics.js:48:9\n    at Layer.handle [as handle_request] (/usr/src/app/node_modules/express/lib/router/layer.js:95:5)\n    at trim_prefix (/usr/src/app/node_modules/express/lib/router/index.js:328:13)\n    at /usr/src/app/node_modules/express/lib/router/index.js:286:9","url":"/render?deviceScaleFactor=1.000000&domain=xxxxxxxx.com&encoding=&height=500&renderKey=zmvZ4ahJz4R4BGQysMyl89d8Zl4MvG5n&timeout=60&timezone=xxxxx%2Fxxxx&url=http%3A%2F%2Fxxxxxx.com%2Fd-solo%2F-FyZRtuGz%2Fdevhawkstudio-alert%3ForgId%3D1%26tab%3Dalert%26from%3D1662795578286%26to%3D1662817178286%26panelId%3D2%26width%3D1000%26height%3D500%26tz%3Dxxx%252Fxxxxx%26render%3D1&width=1000"}
{"level":"error","message":"::ffff:xxx.xxxxx.x.x - - [10/Sep/2022:13:39:44 +0000] \"GET /render?deviceScaleFactor=1.000000&domain=xxxxxxxxx.com&encoding=&height=500&renderKey=zmvZ4ahJz4R4BGQysMyl89d8Zl4MvG5n&timeout=60&timezone=xxxxx%2Fxxxxx&url=http%3A%2F%2Fxxxxxxx.com%2Fd-solo%2F-FyZRtuGz%2Fxxxxx-alert%3ForgId%3D1%26tab%3Dalert%26from%3D1662795578286%26to%3D1662817178286%26panelId%3D2%26width%3D1000%26height%3D500%26tz%3Dxxxxx%252Fxxxxxx%26render%3D1&width=1000 HTTP/1.1\" 401 74 \"-\" \"Grafana/7.4.0-9781pre\"\n"

What you expected to happen: Generated Image

How to reproduce it (as minimally and precisely as possible): generate direct link from panel

Anything else we need to know?:

Environment:

• Grafana Image Renderer version: v3.6.1
• Grafana version: Grafana v7.4.0-9781pre (1c1a800bc0)
• Installed plugin or remote renderer service: Using docker
• OS Grafana Image Renderer is installed on: Docker
• User OS & Browser:
• Others:

[joanlopez]

Fixed sorry it was my mistake in docker-compose.yaml i am explicitly mounting a volume to grafana container which having that version(Grafana v7.4.0-9781pre (1c1a800bc0)) in /usr/share/grafana location, now everthing working fine able to render and everything working.

Great, glad to read that, thanks for letting us know! Don’t hesitate to reach us back in case you have any other issue!

[antoniomerlin]

Fixed sorry it was my mistake in docker-compose.yaml i am explicitly mounting a volume to grafana container which having that version(Grafana v7.4.0-9781pre (1c1a800bc0)) in /usr/share/grafana location, now everthing working fine able to render and everything working.