"alarm_stream" on Pixel 4XL behave like a just regular notification

Home Assistant Android version:

2021.3.1-full

Android version:

11, last update 5 of March

Phone model:

Pixel 4 XL - buggy / Pixel 3a XL - not buggy

Home Assistant version:

core-2021.3.1

Last working Home Assistant release (if known):

Description of problem:

Hello! First of all thank you for an amazing job you’ve done, I really enjoy HA and HA Android app everyday in my regular life.

But I’ve encountered a small issue, which might be a bug. I have two Pixels in my house hold: 3a XL and 4 XL. I leverage critical notification feature for my urgent notifications which supposed to even wake me at night. For example next script is used to ring my 3a XL until I stop it.

service: notify.mobile_app_pixel_3a_xl
data:
  title: "Wake up!"
  message: "The house is on fire and the cat's stuck in the dryer!"
  data:
    ttl: 0
    priority: high
    channel: alarm_stream

And it works perfectly fine for 3a XL. However for 4XL the same script is only making regular notification in the status bar without making my phone ring

service: notify.mobile_app_pixel_4_xl
data:
  title: "Wake up!"
  message: "The house is on fire and the cat's stuck in the dryer!"
  data:
    ttl: 0
    priority: high
    channel: alarm_stream

This is a real bummer to me. Is there anything I can do about it?

Thanks in advance!

[expend20]

Hellyeah, you made it! The problem disappeared after clearing cache/data of the app. Thank you @dshokouhi for extremely fast and thorough answers! The root of the behavior might be related to backup/restore procedure which the device undergone recently. Keywords for search: backup, cloud, google drive

[dshokouhi]

simple solutions are always the best 😃, thanks for reporting!