Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Download diagnostics is not working via the app

See original GitHub issue

Home Assistant Android version:

2022.1.1-ful

Android version:

Phone model:

Samsung Galaxy S20 FE 5G

Home Assistant version:

core 2022.2.0b3

Last working Home Assistant release (if known):

since it is a new feature in HA, there is no last working version

Description of problem:

The new feature “download diagnostics” is not working via the app. The button is shown, but nothing happens when it is pressed/taped

cc @JBassett

Traceback (if applicable, to get the logs you may refer to: https://companion.home-assistant.io/docs/troubleshooting/faqs/#android-crash-logs):

Screenshot of problem:

Additional information:

Issue Analytics

State:
Created 2 years ago
Comments:5 (5 by maintainers)

Top GitHub Comments

2reactions

dshokouhicommented, Feb 3, 2022

But the original issue does also mention a download button is present but non functional 🙂

I just edited my comment to clarify that this button is from the frontend, the linked issue is for a community add-on so they might work differently? I can test something in the frontend but not in that add-on 😃

If you still think it is a duplicate I also get it, and will reference the other issue in the PR.

I will re-open this one but we should still close both bugs because they are related and we shouldnt fix 3rd party issues here if that bug still exists. Once we fix the downloading it should apply everywhere.

I also would only test against the frontend for a fix 😃

1reaction

jpelgromcommented, Feb 3, 2022

But the original issue does also mention a download button is present but non functional 🙂

I just edited my comment to clarify that this button is from the frontend, the linked issue is for a community add-on so they might work differently? I can test something in the frontend but not in that add-on 😃

If you still think it is a duplicate I also get it, and will reference the other issue in the PR.

Top Results From Across the Web

Windows app diagnostics and privacy - Microsoft Support

In Windows 11, go to Start , then select Settings > Privacy & security > App diagnostics, and make sure Let apps access...

New HP PC Hardware Diagnostics for Windows not working

Solved: I just got a mwessage in my HP Suppoet Assistant asking me to download the New HP PC Hardware Diagnostics for Windows....

Use Diagnostics to troubleshoot your issue - Chromebook Help

You can use the Diagnostics app to check for hardware and connection problems on your Chromebook, like issues with the battery, CPU, memory...

OnePlus Diagnostic 2.1.0 does not work on OnePlus 8

After installing the app, go to the "Activities" tab and search for 'Diagnose'----> Under Diagnose, launch 'healthcheck.GuideActivity' which takes you to the ...

Use Apple Diagnostics to test your Mac

Apple Diagnostics, formerly known as Apple Hardware Test, can check your Mac for hardware issues.