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Mac Install Failure

See original GitHub issue

I think I found a bug. Forgive me if it’s already been posted. I just downloaded daedalus-4.0.5-mainnet-17596.pkg directly from the website. I am running macOS 10.15.7. Here is the /var/log/install.log from the install.

2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: @(#)PROGRAM:Install  PROJECT:Install-1000
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: @(#)PROGRAM:Installer  PROJECT:Installer-965.1
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Hardware: MacBookPro15,2 @ 2.80 GHz (x 8), 16384 MB RAM
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Running OS Build: Mac OS X 10.15.7 (19H2)
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: USER=bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: COMMAND_MODE=unix2003
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: DISPLAY=/private/tmp/com.apple.launchd.MN6cE1ZZDg/org.macosforge.xquartz:0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: LOGNAME=bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.X82xJhpvgj/Listeners
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: HOME=/Users/bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: SHELL=/bin/zsh
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: TMPDIR=/var/folders/qd/nm41qmvn1hq34rppc_1h0dy40000gn/T/
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x1000004b.Installer
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: XPC_FLAGS=0x0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]:   Installation Log
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Opened from: /Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Failed to load specified background image
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Product archive /Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg trustLevel=350
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: External component packages (1) trustLevel=350
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Could not load resource readme: (null)
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Could not load resource license: (null)
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: ================================================================================
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: User picked Standard Install
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: Choices selected for installation:
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:   Install: ""
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:   Install: "(null)"
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:           daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg : org.Daedalusmainnet.pkg : 0
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: ================================================================================
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: It took 0.00 seconds to summarize the package selections.
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: Set authorization level to root for session
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Administrator authorization granted.
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Will use PK session
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Using authorization level of root for IFPKInstallElement
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Starting installation:
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Configuring volume "Macintosh HD"
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Preparing disk for local booted install.
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Free space on "Macintosh HD": 624.97 GB (624972210176 bytes).
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Create temporary directory "/var/folders/qd/nm41qmvn1hq34rppc_1h0dy40000gn/T//Install.22631M8Z623"
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: IFPKInstallElement (1 packages)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Current Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Adding client PKInstallDaemonClient pid=22631, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: ----- Begin install -----
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: packages=(
            "PKLeopardPackage <id=org.Daedalusmainnet.pkg, version=0, url=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg>"
        )
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Set reponsibility for install to 22631
2021-05-16 16:51:19-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Extracting file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox/Root/Applications, uid=0)
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: prevent user idle system sleep
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: suspending backupd
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/83EFF773-5062-429A-A2D3-E1C0FC17B254.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 install_monitor[26445]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox/Root (1 items) to /
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit (package_script_service): Preparing to execute script "./postinstall" in /private/tmp/PKInstallSandbox.LyA7df/Scripts/org.Daedalusmainnet.pkg.Wj0Yi0
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: PackageKit: Executing script "postinstall" in /tmp/PKInstallSandbox.LyA7df/Scripts/org.Daedalusmainnet.pkg.Wj0Yi0
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: Set responsibility to pid: 22631, responsible_path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:   File "./dockutil", line 106
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:     """ % dict(progname = os.path.basename(sys.argv[0]))
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:       ^
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall: SyntaxError: invalid syntax
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: Responsibility set back to self.
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 install_monitor[26445]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: releasing backupd
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: allow user idle system sleep
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Cleared responsibility for install from 22631.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Cleared permissions on Installer.app
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg, PKInstallPackageIdentifier=org.Daedalusmainnet.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”.} {
            NSFilePath = "./postinstall";
            NSLocalizedDescription = "An error occurred while running scripts from the package \U201cdaedalus-4.0.5-mainnet-17596.pkg\U201d.";
            NSURL = "file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg";
            PKInstallPackageIdentifier = "org.Daedalusmainnet.pkg";
        }
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Running idle tasks
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg, PKInstallPackageIdentifier=org.Daedalusmainnet.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”.}
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Removing client PKInstallDaemonClient pid=22631, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Done with sandbox removals
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: IFDInstallController 252BA0 state = 8
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: Displaying 'Install Failed' UI.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Let me know what other helpful information I can leave on this issue in order to help you troubleshoot. Thank you in advance.

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Comments:17 (6 by maintainers)

github_iconTop GitHub Comments

1reaction
nikolaglumaccommented, May 17, 2021

That won’t make a difference… @input-output-hk/daedalus-qa do we have OSX 10.15.7 on which we could test the installation? I would like you to try to reproduce this issue 🙏

0reactions
nikolaglumaccommented, May 24, 2021

I believe it is OK. I will close this issue as Daedalus does in fact install and you are able to run it. We haven’t been able to reproduce the issue and it seems it has no impact. Thanks!

Read more comments on GitHub >

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