full screen snapshots are in 1280x720 instead of 1980x1080 (Arlo GO)

Reporting here my request made as a commit comment :

"working on a Arlo GO i still have a problem with the full screen snapshot. While the dashboard makes snaps with a resolution of 1980x1080 … the function gives me a picture with a resolution of 1280x720

Am i doing something wrong ? my snaps looks like this and i make no further changes on the file snapshot.jpg

arlo = Arlo(USERNAME, PASSWORD) cameras = arlo.GetDevices(‘camera’) snapshot_url = arlo.TriggerFullFrameSnapshot(cameras[0], cameras[0]) # ArloPro IS Camera AND basestation arlo.DownloadSnapshot(snapshot_url, ‘snapshot.jpg’)

snapshop.jpg is desperately at 1280x720 and not the expected awesome 1980x1080 the cam can provide Thanks in advance for any help"

==== jeffrey’s answer : “You need to inspect the browser requests and see what it’s doing when you trigger a snapshot" If you paste those requests here I can update the library.”

So here comes the browser request :

takeSnapshot

Request URL: https://my.arlo.com/hmsweb/users/devices/takeSnapshot
Request Method: POST
Status Code: 200 OK
Remote Address: 54.76.56.198:443
Referrer Policy: no-referrer-when-downgrade
Accept-Language: pl-PL,pl;q=0.9,en-US;q=0.8,en;q=0.7,fr;q=0.6
Cache-Control: no-cache, no-store, must-revalidate
Connection: keep-alive
Content-Type: application/json;charset=UTF-8
Date: Mon, 13 May 2019 12:00:54 GMT
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Pragma: no-cache
Server: Server
Strict-Transport-Security: max-age=63072000; includeSubDomains
transfer-encoding: chunked
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-UA-Compatible: IE=edge
X-XSS-Protection: 1; mode=block
Accept: application/json, text/plain, */*
Accept-Encoding: gzip, deflate, br
Accept-Language: pl-PL,pl;q=0.9,en-US;q=0.8,en;q=0.7,fr;q=0.6
Authorization: {Masked}
Connection: keep-alive
Content-Length: 89
Content-Type: application/json;charset=UTF-8
Cookie: JSESSIONID={Masked}; 
AWSELB={Masked}; 
_vwo_uuid_v2={Masked}; 
_fbp=fb.1.{Masked};
 _ngSupportStartTime=%7B%22date%22%3A%222019-04-24T08%3A54%3A37.000Z%22%2C%22surveySeen%22%3Afalse%2C%22startURL%22%3A%22https%253A%252F%252Fcommunity.arlo.com%252Ft5%252FArlo-Smart-Home-Security%252Fct-p%252FArlo%22%2C%22startDate%22%3A%222019-04-24T08%3A54%3A37.000Z%22%7D; sso=2_5K-pY9BvL6PGsTgKq8nT14yNHSDzMpSJDAW25IFx3UwFmdsUPffi6FPVowf_Y4JgYvplpCJ0x4VKgwwcGTF7PuVB1BLNr2yQASF8UH7xoCWaYb4nKpz7EGD_IkvcdxPp-8HtpS2sEai0oARE1gM6YUXQxV9GXlsiPQpEl7VMstwM; 
token={Masked}; 
_gid=GA{Masked}; 
_gat=1
Host: my.arlo.com
Origin: https://my.arlo.com
Referer: https://my.arlo.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.131 Safari/537.36
xcloudId: X27V-1700-277-110665942

response is : {"success":true}

i hope this is the expected output. Otherwise please let me know thanks

[jeffreydwalter]

@molotov6969 please don’t hijack other people’s issues for support. If you want help with this open your own github issue and provide all of the requested information.

[jeffreydwalter]

@molotov6969 check out the wiki: https://github.com/jeffreydwalter/arlo/wiki/Subscribe-to-Motion-Events https://github.com/jeffreydwalter/arlo/wiki/Record-Video-and-Triggering-Snapshots https://github.com/jeffreydwalter/arlo/wiki/Taking-Full-Screen-Snapshots