Unable to create new multibranch pipeline project (Error while loading repositories from cache)

Your checklist for this issue

• Jenkins version: 2.250.0

• Plugin version: 2.8.0, 2.9.1

• Bitbucket cloud

• Bitbucket server and version: v6.10.0

Description

After upgrading to 2.8.0 (and now 2.9.1)

I’m trying to create a new multibranch pipeline job. I have already configured a Bitbucket Server Endpoint in the Jenkins System Configuration.

When configuring the branch source, after clicking on the “Add source” button and selecting “Bitbucket” I have the following problem:

I select the credentials as usual, and set the project name. Then, iteration of the repositories (to fill the dropdown) fails with the error message “Error while loading repositories from cache”.

This used to work previously (before updating to version 2.8.0 of this plugin).

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Workaround:

I can create a copy of an existing job (which I configured before the update), then selecting a repository works as usual.

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Additional info: After some searching on my own, it seems that the serverUrl of the BitbucketSCMSource somehow gets defaulted to https://bitbucket.org (as seen in the new jobs config.xml).

Logs show entries like this (sanitized):

Jul 30, 2020 2:42:51 PM FINE com.cloudbees.jenkins.plugins.bitbucket.api.credentials.BitbucketUsernamePasswordAuthenticator
Add host=https://api.bitbucket.org to authCache.
Jul 30, 2020 2:42:51 PM FINE com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient
Jenkins proxy: xxxxxxxxx.xxx/xx.xx.xx.xx:xxxx
Jul 30, 2020 2:42:51 PM FINE com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient
Using proxy authentication (user=xxxxxxxxxxxxxxxxxxx)
Jul 30, 2020 2:42:51 PM SEVERE com.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource$DescriptorImpl doFillRepositoryItems
Error while loading repositories from cache
com.cloudbees.jenkins.plugins.bitbucket.api.BitbucketRequestException: HTTP request error. Status: 407: Proxy Authentication Required.
<snip html response>

	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getRequestAsInputStream(BitbucketCloudApiClient.java:918)
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getRequest(BitbucketCloudApiClient.java:930)
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.lambda$getRepositories$4(BitbucketCloudApiClient.java:774)
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getRepositories(BitbucketCloudApiClient.java:790)
Caused: java.io.IOException: Error while loading repositories from cache
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getRepositories(BitbucketCloudApiClient.java:793)
	at com.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource$DescriptorImpl.doFillRepositoryItems(BitbucketSCMSource.java:1215)
	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
	at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:536)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:281)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:281)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:281)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:694)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:240)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:129)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at org.jenkinsci.plugins.modernstatus.ModernStatusFilter.doFilter(ModernStatusFilter.java:52)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at hudson.plugins.locale.LocaleFilter.doFilter(LocaleFilter.java:42)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:153)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:51)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:36)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:578)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1369)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:489)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1284)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.Server.handle(Server.java:501)
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:272)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)
	at java.lang.Thread.run(Thread.java:748)

I’m not sure why the plugin thinks this should be a Cloud Endpoint (as we have no configuration for those, just a single Server Endpoint), nor whether the (expected, at least for https://api.bitbucket.org) proxy error is throwing wrenches into some endpoint detection logic.

[unencoded]

I confirm the bug. My setup is:

• Jenkins: 2.255-1.1.noarch (CentOS Linux release 7.8.2003 (Core))
• Bitbucket Plugin: 1.1.24
• Bitbucket Branch Source Plugin: 2.9.2
• Bitbucket Server: v6.10.0

@hoffmale , your fix works fine

Manually exchanging the serverUrl in a job’s config.xml works, as does copying an already existing job.

Enough to replace https://bitbucket.org to your own bitbucket server URL in config.xml and then do the reread Jenkins config from the Jenkins settings.

[tfeitor]

I have this problem too

Jenkins 2.253 Bitbucket Branch Source Plugin: 2.9.2 Bitbucket v7.1.3

When I try to create a new multibranch pipeline project, I have the following error:

Could not find: <project_key>

I got over this problem, adding the Bitbucket Cloud endpoint in Jenkins > Config

And, next when I try to create a new project, the repositories are returned correctly, when I select our Bitbucket Server.

Strangely, if I add two servers (prod / dev), without the Bitbucket Cloud server, the problem is also got over.