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Recording URL unreachable!

See original GitHub issue

Hello,

We have installed the script as documented and tried to run it for our recordings but we are receiving the following error. We can access the URL manually so it should be correct.

~/bbb-recorder$ node export.js "https://<REMOVED>/playback/presentation/2.0/playback.html?meetingId=<REMOVED>" presentation.mp4 0 true

Recording URL unreachable!

We are using debian 10 with nodejs version v14.11.0

Issue Analytics

State:
Created 3 years ago
Comments:7 (4 by maintainers)

Top GitHub Comments

1reaction

CamZiecommented, Sep 21, 2020

Hello, it looks like we had some problems with the proxy on google chrome regarding the SSL certificate.

As a workaround, we have added the chrome parameter in the export.js file on line 31 after that it worked: '--ignore-certificate-errors',

0reactions

amirhoseinsalimicommented, Sep 21, 2020

I used to get the same issue on my local/development machine, but on a production server everything was fine, and I blamed the internet connection. So make sure your proxy is configured properly on the machine facing the error. A good way to see what is happening inside the browser instance is to make screenshots using Puppeteer API at different stages and verify that everything is working ok. It’s like:

await page.screenshot({ path: 'screenshot.png '});

Another way to debug is to change the line: https://github.com/jibon57/bbb-recorder/blob/126e31d2103144c2473e559dfa5a61d54848733a/export.js#L96

to this (Be aware of networkidle0):

await page.goto(url, { waitUntil: 'networkidle0', timeout: 60000 }).catch(e => {
  console.error('Recording URL unreachable!');
  console.log(e);
  process.exit(2);
})