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Getting message `Sorry, an unexpected error occurred. Quitting and restarting may help...`

See original GitHub issue

I am not able to connect to server. Getting error message.

  • getting error at file C:\Program Files (x86)\Outline\resources\app.asar\node_modules\@sentry\browser\dist\index.js

// this fails for some browsers. :( if (originalConsoleLevel) { Function.prototype.apply.call(originalConsoleLevel, global$2.console, args); }

outline

Desktop

  • OS: windows 8.1 pro
  • Browser: Chrome
  • Version:

Issue Analytics

  • State:open
  • Created 3 years ago
  • Comments:12 (1 by maintainers)

github_iconTop GitHub Comments

13reactions
ChrainWangcommented, May 19, 2020

Hi, I got the same error message on win10 and I did solved it. It’s caused by missing MSVCP140.dll and VCRUNTIME140.dll on my PC. Installing vcredist solved my problem. You can find it here https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads. I installed both x64 and x86 version, but I guess only x86 is needed to make it work.

If you are not sure whether it is the same problem, you may try running c:\Program Files(x86)\Outline\smartdnsblock.exe in command prompt. If it is the VC runtime problem it would prompt error message dialogs saying those two dll files are not found.

Also you can try running c:\Program Files(x86)\Outline\outline.exe in command prompt to get the error log. It may help trouble shooting.

4reactions
kendytuancommented, May 19, 2020

@TusharSheth Hi bro, i and some my friends have same your problem while installing lastest version that downloaded from official website. OS: Windows 7, 8.1 and 10

I tried old version from 2019 and it’s worked. So, i think the new version has something missing.

Try my installation file bro!!

https://drive.google.com/file/d/1ObZyHsB_k59kFe060p8UMfBcRCw3H-MP/view

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