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windows client: delay before netsh can configure TAP device

See original GitHub issue

Hi Outline team:

On behalf of our users, we have been getting consistent support requests for Outline windows client.

One of our users cannot connect to Outline at all. Here is what they get. The user updated to the latest version 1.2.17

image

Here is the list of network interfaces after installing Outine from route print. screen shot 2018-10-18 at 3 46 07 pm

I asked the user to submit feedback multiple times. Please let me know if you require us to send another one.

Please let me know if there are any other information that could help with debugging.

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:25 (18 by maintainers)

github_iconTop GitHub Comments

1reaction
xulinbaocommented, Dec 20, 2019

I had the same problem, and an error was reported during installation. I tried to run add_tap_device.bat, and the same error

C:\Program Files (x86)\Outline>add_tap_device.bat Creating TAP network device… tapinstall failed. Could not create TAP network device.

0reactions
lggcommented, Dec 4, 2018

@tedzhu it’s not released yet. You can try to manually configure TAP adapter.

  1. Install Outline from release version.
  2. Go to device manager - delete TAP adapter there.
  3. Open cmd
  4. Go to C:\Program Files (x86)\Outline and manually run add_tap_device.bat
  5. Then use Outline Client.
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