Cant connect any other

i started Quick install (from the start) but after create room and try conenct another client (mobile phone) everything wall down and in logs is jvb.log 2020-04-01 23:08:11.815 INFO: [27] [hostname=localhost id=shard] MucClient.lambda$getConnectAndLoginCallable$7#648: Logging in. 2020-04-01 23:08:11.815 SEVERE: [27] RetryStrategy$TaskRunner.run#198: org.jivesoftware.smack.sasl.SASLErrorException: SASLError using SCRAM-SHA-1: not-authorized org.jivesoftware.smack.sasl.SASLErrorException: SASLError using SCRAM-SHA-1: not-authorized at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:292) at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1100) at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000) at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016) at java.lang.Thread.run(Thread.java:748) jicofo.log Jicofo 2020-04-01 23:18:35.321 INFO: [207] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: [e-mail] Jicofo 2020-04-01 23:18:35.499 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@5855031a member=ChatMember[[e-mail]/012a8fec, jid: null]@1079296565] Jicofo 2020-04-01 23:18:35.499 INFO: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member [e-mail]/012a8fec joined. Jicofo 2020-04-01 23:18:35.500 WARNING: [192] org.jitsi.jicofo.bridge.BridgeSelectionStrategy.log() Failed to select initial bridge for participantRegion=null Jicofo 2020-04-01 23:18:35.500 SEVERE: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Can not invite participant -- no bridge available. Jicofo 2020-04-01 23:18:35.500 WARNING: [192] org.jitsi.jicofo.bridge.BridgeSelectionStrategy.log() Failed to select initial bridge for participantRegion=null Jicofo 2020-04-01 23:18:35.501 SEVERE: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Can not invite participant -- no bridge available. Jicofo 2020-04-01 23:18:35.867 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberLeft sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@5855031a member=ChatMember[[e-mail]/c6fafa47, jid: [e-mail]/N0ZEPL8z]@448329796] Jicofo 2020-04-01 23:18:35.867 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Owner has left the room ! Jicofo 2020-04-01 23:18:35.872 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Granted owner to [e-mail]/012a8fec Jicofo 2020-04-01 23:18:35.873 INFO: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member [e-mail]/c6fafa47 is leaving Jicofo 2020-04-01 23:18:35.873 INFO: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant: true, [e-mail]/c6fafa47 Jicofo 2020-04-01 23:18:36.547 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberLeft sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@5855031a member=ChatMember[[e-mail]/012a8fec, jid: [e-mail]/e-h2oQg0]@1079296565] Jicofo 2020-04-01 23:18:36.547 INFO: [192] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Owner has left the room ! Jicofo 2020-04-01 23:18:36.547 INFO: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member [e-mail]/012a8fec is leaving Jicofo 2020-04-01 23:18:36.547 INFO: [192] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant: true, [e-mail]/012a8fec Jicofo 2020-04-01 23:18:36.555 INFO: [192] org.jitsi.jicofo.FocusManager.log() Disposed conference for room: [e-mail] conference count: 0

and yes my password in config /etc/jitsi/jicofo/config JICOFO_AUTH_PASSWORD and in /var/lib/prosody/<domain>/accounts/focus.dat perfectly match so where is the problem

[mirecta]

@mirecta Did you also check the password for jvb? The jvb.dat file is in the same directory as focus.dat. in dat file i see accounts/jvb.dat return { ["password"] = "ok"; }; and in jvb config is /etc/jitsi/videobridge/config JVB_SECRET=0ya1rJN2 it must be same too ?

[dandrzejewski]

I think I experienced this issue because the first character of the password was a “#” which is not good in .properties files. I changed that character to something else and it started working.