Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Jitsi behaving in unexpected manner

See original GitHub issue

I have having a terrible time setting up jitsi-meet.

Server Information

uname -a
- Linux e2e-33-82.e2enetworks.net.in 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:07:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
cat /etc/lsb-release
- DISTRIB_ID=Ubuntu
- DISTRIB_RELEASE=16.04
- DISTRIB_CODENAME=xenial
- DISTRIB_DESCRIPTION=“Ubuntu 16.04.3 LTS”

What happened? I did manual setup, it failed with too many errors, i tried to clean up, and found the quick setup, it didn’t work. After a lot of cleaning and purging, hours later, it worked! I connected my phone (android) and laptop (Note: They are on the same WiFi) and i was getting both video and audio. Awesome! Next, I made a call to a superior in order to show the setup works, call connects, we are on the same call room, we can talk over messages but no call or video but as soon as everyone disconnects and it’s just my laptop and phone, it starts working, when someone else connects, it fails.

I thought maybe i set it up wrong and it’ll work only for two people. So i disconnected my phone and asked someone to connect (now my laptop and the other person is not on the same WiFi), now, it fails.

But if i connect my phone and laptop again, It Works!

logs Logs don’t look pretty either. prosody.log : https://hastebin.com/kebocoyari.sql jicofo.log : https://hastebin.com/ikitesalof.nginx (Not complete trimmed due to document size limit) I would be happy to provide any other log/information if needed.

Note I understand that this might not be the place for this, i don’t completely understand the mail system, i am sending a copy of this issue to users@jitsi.org, please close the issue if this is not the correct place.