Only one user can see translated captions

Description:

Only one moderator can receive translated subtitles from other participants. Other participants and delegated moderators can’t toggle their subtitles/choose a language.

Only the moderator who clicked subtitles first can see the translated transcripts from other people (closed captions).

Steps to reproduce:

1. Set up docker-jitsi-meet-stable-7648-4

2. Create and join a meeting

3. At toolbar, find subtitles and choose a language

4. Invite another participant and let them speak

5. Notice that you can receive translated transcripts from their voice input, while the other participant cannot choose a language

6. Grant the said participant moderator status

7. As the other participant, find subtitles and choose a language

8. Notice that when the other moderator speaks, you don’t receive translated transcripts

Actual behavior:

Other users must be able to enable translation and receive translated transcripts

Server information:

• Jitsi Meet version: docker-jitsi-meet-stable-7648-4
• Operating System: Docker desktop 4.10.1 (82475)

Client information:

• Browser / app version:

• Operating System:

Additional tests

I compiled a custom jitsi-meet where the subtitles button always shows

Then I integrated the build/image to docker-jitsi-meet-stable-7648-4

react/features/subtitles/components/AbstractClosedCaptionButton.js

…still doesn’t work for other participants other than the first moderator who enabled subtitles

[devByGelu]

You’re awesome!

I’ll try if i can recreate your fix in docker, then hopefully create a PR for the docs for other people to see. Were there any other resources that helped you implement the fix?

[charles-zablit]

Do you need help getting the subtitles button to “artificially” show up for other participants? @charles-zablit No problem, thanks 😃

I’ve managed to fix the issue. You have to specify a hiddenDomain in jitsi’s config.js. You can use recorder.meet.jitsi if using docker. Then create a user in prosody for that domain named jigasi, give it a password and fill in the config in sip-communications.properties. Jigasi should login as a hidden participant and subtitles should be working as expected, for moderators and hosts.