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Unreadable about menu in Linux

See original GitHub issue

Describe the bug About menu in Linux Ubuntu is totally filled with unreadable square-like characters.

To Reproduce Steps to reproduce the behavior:

Go to ‘Help’ menu
Click on ‘About’
See error

Expected behavior Seeing readable contents.

Screenshots

Desktop

OS: Ubuntu 20.04.1 LTS
Installation Method: snap (latest/stable channel)
App Version 2020.4.0 2020-09-14

Additional context When running from terminal, only the following warning appears after opening about menu, which seems unimportant:

$ insomnia
...
Gtk-Message: 12:45:37.468: GtkDialog mapped without a transient parent. This is discouraged.

Issue Analytics

State:
Created 3 years ago
Reactions:1
Comments:35 (14 by maintainers)

Top GitHub Comments

7reactions

hadisfrcommented, Sep 29, 2020

OK. I found something. It seems to be related to fontconfig’s bug (See https://forum.snapcraft.io/t/snapped-app-not-loading-fonts-on-fedora-and-arch/12484/18). The workaround https://forum.snapcraft.io/t/snapped-app-not-loading-fonts-on-fedora-and-arch/12484/60 fixed the problem for me:

sudo rm /var/cache/fontconfig/*
rm ~/.cache/fontconfig/*
fc-cache -r

@sgohl Can you test this please? I think @sonicyeti used a new VM without any old font cache, so no problem was spotted.

4reactions

supanaditcommented, Feb 8, 2022

Can someone explain this ? its only happen when istalling using snap, when i used Appimage has no issue at all

OS : Arch Linux 64 Bit Gnome Version : 41.3 Installation Media : Snap Hardware Model : MSI GL65 Leopard 10SDK Processor : Intel I7-10750H Graphics : Nvidia GTX 1660 TI

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