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Unable to create new Learner accounts from log-in screen

See original GitHub issue

Observed behavior

Earlier today, 15 users were able to create new Learner accounts successfully. A few hours later, another group tried to do the same and nothing happened when clicking the ‘Finish’ button. It wasn’t a problem with the connection because logging in and other features worked fine. I was not able to reproduce locally on my own installation (Mac OSX, also using Chrome and v0.11).

This was using the new INS backpack kit. Walt had experienced the same issue in testing it recently and at the time had resolved it by logging in and as admin and wiping all user accounts.

Errors and logs

Potentially unhandled rejection [4] TypeError: Cannot use 'in' operator to search for 'id' in 



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return Urls;})();Object.assign(kolibriGlobal.urls, this.kolibriUrls)
  
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<script type='text/javascript'>var model = kolibriGlobal.resources.SessionResource.createModel(JSON.parse("{\"id\":\"current\",\"username\":\"\",\"full_name\":\"\",\"user_id\":null,\"facility_id\":\"4f434edd5c9354e19306230e1b484f7c\",\"kind\":[\"anonymous\"],\"error\":\"200\"}"));model.synced = true;</script>


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<script>kolibriGlobal.registerContentRenderer("document_epub_render_module", ["/static/document_epub_render_module/document_epub_render_module0.11.0.css","/static/document_epub_render_module/document_epub_render_module-0.11.0.js","/static/document_epub_render_module/document_epub_render_module0.11.0.rtl.css"], {"kinds": [{"name": "document", "extensions": ["epub"]}]});</script>
<script>kolibriGlobal.registerLanguageAssets("document_pdf_render_module", "en", {"PdfRendererIndex.exitFullscreen":"Exit fullscreen","PdfRendererIndex.enterFullscreen":"Enter fullscreen"});</script>
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<script>kolibriGlobal.registerLanguageAssets("media_player_module", "en", {"MediaPlayerIndex.replay":"Go back 10 seconds","MediaPlayerIndex.forward":"Go forward 10 seconds","MediaPlayerIndex.play":"Play","MediaPlayerIndex.pause":"Pause","MediaPlayerIndex.currentTime":"Current time","MediaPlayerIndex.durationTime":"Duration time","MediaPlayerIndex.loaded":"Loaded","MediaPlayerIndex.progress":"Progress","MediaPlayerIndex.progressBar":"Progress bar","MediaPlayerIndex.fullscreen":"Fullscreen","MediaPlayerIndex.nonFullscreen":"Non-fullscreen","MediaPlayerIndex.mute":"Mute","MediaPlayerIndex.unmute":"Unmute","MediaPlayerIndex.playbackRate":"Playback rate","MediaPlayerIndex.captions":"Captions","MediaPlayerIndex.captionsOff":"Captions off","MediaPlayerIndex.volumeLevel":"Volume level","MediaPlayerIndex.networkError":"A network error caused the media download to fail part-way","MediaPlayerIndex.formatError":"The media could not be loaded, either because the server or network failed or because the format is not supported","MediaPlayerIndex.corruptionOrSupportError":"The media playback was aborted due to a corruption problem or because the media used features your browser did not support","MediaPlayerIndex.sourceError":"No compatible source was found for this media","MediaPlayerIndex.encryptionError":"The media is encrypted and we do not have the keys to decrypt it"});</script>
<script>kolibriGlobal.registerContentRenderer("media_player_module", ["/static/media_player_module/media_player_module0.11.0.css","/static/media_player_module/media_player_module-0.11.0.js","/static/media_player_module/media_player_module0.11.0.rtl.css"], {"kinds": [{"name": "video", "extensions": ["mp4"]}, {"name": "audio", "extensions": ["mp3"]}]});</script>
<script>kolibriGlobal.registerLanguageAssets("exercise_perseus_render_module", "en", {"PerseusRendererIndex.showScratch":"Show scratchpad","PerseusRendererIndex.notAvailable":"The scratchpad is not available","PerseusRendererIndex.loading":"Loading","PerseusRendererIndex.hint":"Use a hint ({hintsLeft, number} left)","PerseusRendererIndex.hintExplanation":"If you use a hint, this question will not be added to your progress","PerseusRendererIndex.hintLabel":"Hint:","PerseusRendererIndex.noMoreHint":"No more hints"});</script>
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<script>kolibriGlobal.registerLanguageAssets("html5_app_renderer_module", "en", {"Html5AppRendererIndex.exitFullscreen":"Exit fullscreen","Html5AppRendererIndex.enterFullscreen":"Enter fullscreen"});</script>
<script>kolibriGlobal.registerContentRenderer("html5_app_renderer_module", ["/static/html5_app_renderer_module/html5_app_renderer_module0.11.0.css","/static/html5_app_renderer_module/html5_app_renderer_module-0.11.0.js","/static/html5_app_renderer_module/html5_app_renderer_module0.11.0.rtl.css"], {"kinds": [{"name": "html5", "extensions": ["zip"]}]});</script>



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</body>
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    at v.set (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:1:8644)
    at http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:1:7549
    at http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:389:7292
    at I (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:389:7333)
    at _.when (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:389:5578)
    at g.run (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:389:4441)
    at e._drain (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:388:552)
    at drain (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:388:206)
    at MutationObserver.e.observe.characterData (http://192.168.200.193:8080/static/default_frontend/default_frontend-0.11.0.js:52:532)
-->

Context

Tell us about your environment, including:

  • Kolibri version - 0.11
  • Operating system - Ubuntu
  • Browser - Chrome

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:11 (7 by maintainers)

github_iconTop GitHub Comments

1reaction
lyw07commented, Jan 3, 2019

@lauradanforth could you also please share it with me? Thank you!!

0reactions
rtibblescommented, Jan 6, 2019

This appears to only happen when the ‘no guest access’ facility setting is enabled, using this, I have replicated, and created a fix in #4691. We should be able to include this fix in 0.11.1.

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