Working with Tickets

What’s going on?

How do I get all tickets matching a certain name or type (Auto-Discovery in this case) and then updating or closing them? I see references to tickets in the code but I don’t see how to work with them.

I think something like this, but it does seem to find the ticket by the ID, nothing is returned: Get-Object 'Auto-Discovery *' or Get-Object 'ToDo (Auto-Discovery: *' or Get-Object -Id XX

but this would be nice to add too: Get-Ticket 'Auto-Discovery finished for *' | Set-ObjectProperty Status 'Closed'

UPDATE: I dumped all objects and I don’t see the Tickets (or ToDos) listed.

Due Dilligance

• It wasn’t covered by the wiki, I swear!
• I have tried doing some basic research on this issue but haven’t been able to come up with anything. Please help!

[squintfox]

@crawc Try: /api/closeticket.htm?username=apiuser&passhash=12345&id=$id&content=close

We have the same problem and that’s what I use to close them out.

[lordmilko]

PrtgAPI does not support interfacing with tickets, as this is a rather niche area of PRTG (most companies use a real ticketing system)