Error when trying to sync data

Title: Error when trying to sync data by calling: cartography --neo4j-uri bolt://localhost:7687

Description:

I am trying to set cartography up on AWS EC2. I followed the instructions for installing cartography & neo4j and configuring aws (for single account setup).

When I get to the step of

Finally, to sync your data:

For one account using the default profile defined in your AWS config file, run

cartography --neo4j-uri <uri for your neo4j instance; usually bolt://localhost:7687>

I run cartography --neo4j-uri bolt://localhost:7687 and get the following error:

ERROR:cartography.sync:Unable to connect to Neo4j using the provided URI 'bolt://localhost:7687', an error occurred: 'Failed to establish connection to ('127.0.0.1', 7687) (rea
son [Errno 111] Connection refused)'. Make sure the Neo4j server is running and accessible from your network.

I have tried using both the User created in the aws configure guide (which has the SecurityAudit policy attached) and an admin user.

I don’t know how to Make sure the Neo4j server is running and accessible from your network exactly but I followed all the steps on the deployment guide (as linked above) and ran the command

rpm -qa | grep neo

which returned neo4j-4.1.3-1.noarch confirming it is installed.

Please complete the following information::

• Cartography release version: 0.28.0
• Python version: 3.7.4
• OS: Amazon Linux 2

Hopefully it is a small error I have made somewhere along the line

Thanks for your help!

[achantavy]

Hi @thomlink, we only support Neo4j 3.5.x. Can you install that and try again and let us know how it goes?

[achantavy]

Ahh glad you got this working, good idea to add this to the doc actually