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Unable to remove overlays

See original GitHub issue

Version Number

1.18

What branch are you on?

master

Describe the Bug

I accidentally added resolution overlays for 1080p and can’t remove them.

I have tried:

- remove_overlays: true
- reapply_overlays: true
- reset_overlays: plex

Any ideas on how to remove these overlays?

Relevant Collection/Overlay/Playlist Definition

No response

Logs

https://gist.github.com/TylerVigario/ab429b878a81fe3b5666bcad6cf1d6cb

Issue Analytics

State:
Created 10 months ago
Comments:30 (14 by maintainers)

Top GitHub Comments

1reaction

chazlarsoncommented, Nov 26, 2022

I’ve never seen the case you describe where PMM, while setting overlays, only sets the overlay label on some of the items. I have seen a limited issue on a fixed set of items in a library when attempting to remove labels. In my case, it was always the same few movies. I haven’t seen a general problem adding or removing labels. The reason I described it as mysterious is that it’s not a common problem and apparently doesn’t have a repeatable recipe. It could be a database issue, or a PlexAPI issue, or a Plex issue. It’s mysterious in that it has an unknown cause and can’t be reproduced at will.

1reaction

chazlarsoncommented, Nov 25, 2022

I respectfully disagree. Right now you rely on a field within Plex (also a database) which is easy to manipulate within the Plex web interface. This also opens up the opportunity that Plex doesn’t properly set the flag or remove it for whatever reason, and there isn’t much you can do about that.

Any solution has tradeoffs, it’s true. Ultimately it’s up to the author to make any changes he sees fit.