Unable to sign into Bot Framework Composer - No Azure Directories were found

Describe the bug

I’ve got an Azure instance. Have successfully signed into Bot Emulator & Azure cli but cannot sign into Bot Composer at all - just get the error message “No Azure Directories were found”

Interestingly after I put in my e-mail address it is not asking me for a password, it just errors out.

Version

Version: 2.1.2 Electron: 8.2.4 Chrome: 80.0.3987.165 NodeJS: 12.13.0 V8: 8.0.426.27-electron.0

Browser

• Electron distribution
• [x ] Chrome
• Safari
• Firefox
• Edge

OS

• macOS
• [ x] Windows
• Ubuntu

To Reproduce

Additional context

Found another post here which suggested getting the console log. The relevant bit of the console log is pasted below:

2022-02-22T15:17:44.454Z composer:electron:app-updater Resetting to idle… POST /api/assets/projectTemplates 200 1219.000 ms - - POST /api/telemetry/events 200 2.200 ms - 2 2022-02-22T15:18:25.141Z composer:electron:one-auth PII logging enabled: false 2022-02-22T15:18:25.142Z composer:electron:one-auth Attempting to load oneauth module from C:\Users*****\AppData\Local\Programs\Bot Framework Composer\resources\app.asar.unpacked\oneauth. 2022-02-22T15:18:25.151Z composer:electron:one-auth Initializing… 2022-02-22T15:18:25.154Z composer:electron:one-auth Service initialized. 2022-02-22T15:18:25.154Z composer:electron:one-auth Logging user into ARM… [OneAuth:Warning:9a8hm:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] HTTP status: 403 [OneAuth:Warning:9a8hm:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] HTTP status: 403 2022-02-22T15:18:26.168Z composer:electron:one-auth 3 [OneAuth:Warning:9a8hm:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] HTTP status: 403 [OneAuth:Error:835v1:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] (Code:2001) The resource is forbidden. [OneAuth:Error:835v1:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] (Code:2001) The resource is forbidden. [OneAuth:Warning:96w1t:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] Failed to get profile image from Graph [OneAuth:Warning:96w1t:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] Failed to get profile image from Graph 2022-02-22T15:18:26.169Z composer:electron:one-auth 2 [OneAuth:Error:835v1:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] (Code:2001) The resource is forbidden. 2022-02-22T15:18:26.169Z composer:electron:one-auth 3 [OneAuth:Warning:96w1t:e993a05e-b8e0-41ca-8c3f-9a5aefa91694] Failed to get profile image from Graph 2022-02-22T15:18:33.891Z composer:electron:one-auth 3 [MSAL:0009] WARNING TryReadUniversalStorage:343 Attempted to read cache with a non-normalized realm, access token and ID token reads will fail 2022-02-22T15:18:33.894Z composer:electron:one-auth 3 [MSAL:0009] WARNING TryReadUniversalStorage:447 No id token found in the cache 2022-02-22T15:18:33.895Z composer:electron:one-auth 3 [MSAL:0009] WARNING TryReadUniversalStorage:463 No access token found in the cache [OneAuth:Warning:9a8hm:70049068-65f5-42e0-acbe-c7404bb4497f] HTTP status: 403 [OneAuth:Warning:9a8hm:70049068-65f5-42e0-acbe-c7404bb4497f] HTTP status: 403 [OneAuth:Error:835v1:70049068-65f5-42e0-acbe-c7404bb4497f] (Code:2001) The resource is fo``` rbidden.2022-02-22T15:18:34.290Z composer:electron:one-auth 3 [OneAuth:Warning:9a8hm:70049068-65f5-42e0-acbe-c7404bb4497f] HTTP status: 403

[OneAuth:Error:835v1:70049068-65f5-42e0-acbe-c7404bb4497f] (Code:2001) The resource is forbidden. [OneAuth:Warning:96w1t:70049068-65f5-42e0-acbe-c7404bb4497f] Failed to get profile image from Graph2022-02-22T15:18:34.293Z composer:electron:one-auth 2 [OneAuth:Error:835v1:70049068-65f5-42e0-acbe-c7404bb4497f] (Code:2001) The resource is forbidden.

[OneAuth:Warning:96w1t:70049068-65f5-42e0-acbe-c7404bb4497f] Failed to get profile image from Graph 2022-02-22T15:18:34.295Z composer:electron:one-auth 3 [OneAuth:Warning:96w1t:70049068-65f5-42e0-acbe-c7404bb4497f] Failed to get profile image from Graph 2022-02-22T15:18:34.389Z composer:electron:one-auth There was an error trying to log the user into ARM: FetchError: request to https://management.azure.com/tenants?api-version=2020-01-01 failed, reason: self signed certificate in certificate chain at ClientRequest.<anonymous> (C:\Users*****\AppData\Local\Programs\Bot Framework Composer\resources\app.asar\node_modules\node-fetch\lib\index.js:1461:11) at ClientRequest.emit (events.js:210:5) at TLSSocket.socketErrorListener (_http_client.js:406:9) at TLSSocket.emit (events.js:210:5) at emitErrorNT (internal/streams/destroy.js:92:8) at emitErrorAndCloseNT (internal/streams/destroy.js:60:3) at processTicksAndRejections (internal/process/task_queues.js:80:21) { message: ‘request to https://management.azure.com/tenants?api-version=2020-01-01 failed, reason: self signed certificate in certificate chain’, type: ‘system’, errno: ‘SELF_SIGNED_CERT_IN_CHAIN’, code: ‘SELF_SIGNED_CERT_IN_CHAIN’ } GET /api/auth/getTenants 500 9249.074 ms - 232

[nickfrancis]

Resolved - it was Netskope running on local machine - need to find a work around within the company tenant…

[nickfrancis]

Yes - had to disable Netskope services on my machine before I could connect to Composer. Once disabled all works as it should.