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Adaptive media does not start after play button click - Safari browser

See original GitHub issue

Screenshots

After adaptive media load: Inkedpre-play

After play button clicked: Inkedafter-button-click

Version

CDN v4.6.0 iPhone

Describe the bug

After clicking the play button of an adaptive media (video) the media control’s action panel appears on the box and the default play button switches to pause but the actual video does not start playing.

Steps to reproduce

  1. Use web chat with adaptive media
  2. Click on the play button of the video.
  3. The video action controls appear on the box but video does not start.

Expected behavior

The video should start and take the full screen.

Additional context

In the provided screenshot 2 if I click on full screen action icon then the video will take the full screen and start playing.

AdaptiveCard Json

{
  "type": "AdaptiveCard",
  "version": "1.1",
  "body": [
    {
      "type": "TextBlock",
      "size": "large",
      "isSubtle": true,
      "text": "Orientation Video"
    },
    {
      "type": "Media",
      "id": "orientationVideo",
      "sources": [
        {
          "mimeType": "video/mp4",
          "url": "some video url"
        }
      ]
    }
  ],
  "actions": [
    {
      "type": "Action.Submit",
      "data": {
        "CardType": "OrientationVideoCard",
        "ModelType": "System.String",
        "ActionTitle": "Done"
      },
      "title": "Done"
    }
  ]
}

Issue Analytics

  • State:closed
  • Created 4 years ago
  • Comments:13 (7 by maintainers)

github_iconTop GitHub Comments

1reaction
tdurnfordcommented, Jan 13, 2020

@arman-g This appears to be an issue with Adaptive Cards - not Web Chat. I’ve opened an issue in the Adaptive Cards Repo and you can track the progress of the issue here. Thanks for reporting the issue!

1reaction
tdurnfordcommented, Jan 13, 2020

@corinagum The Mock Bot Video command is a video card. This issue is related to videos in Adaptive Cards. I’m working on trying to repro the issue outside the scope of Web Chat to see if it’s an issue with Adaptive Cards.

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