Request: I need to lengthen the dictation / "Listening" timeout

Feature Request

Is your feature request related to a problem? Please describe.

We’re developing a speech-Bot where we have some open-ended questions, where we expect the user to respond with several sentences.

We expect them to pause to think as they respond.

At the moment, a very short pause ends speech recognition prematurely, which causes us a problem.

Describe the suggestion or request in detail

Would it be possible to make the “silence” timeout configurable, so that we can make it longer?

Describe alternatives you have considered

I haven’t worked out alternatives.

Additional context

We’re using Directline speech (Azure speech recognition and TTS) via the “older” create...PonyfillFactory method.

• WebChat version :~ 4.9.2;
• Microsoft-funded ADMINS project.

Thanks,

Nick

[Enhancement]

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Investigation questions from compulim: (edited by @corinagum)

Action items

Investigative

• Is it supported in their latest version of JS SDK?
• Is it supported in both Speech Services and Direct Line Speech?
  • Answer: no. this is a feature-request

[nisheetjain]

closing the issue since @nfreear is unblocked now 😃

[compulim]

@cwhitten could you help route this feature request to Speech team? On Web Chat side, we can’t set the “initial silence timeout” duration. This silence detection is a service-side feature.

This ask also related to the “push-to-talk” scenario.