question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

[BUG] OpenEntity throwing CRM Unavailable record

See original GitHub issue

EasyRepro Version

  • Microsoft Dynamics 365 Online Version 9.1 (9.1.x) (DB 9.1.x) online

UCI or Classic Web

  • UCI (XrmApp)

Online or On Premise

  • Online

Browser

  • Chrome

Describe the bug
XrmApp.Entity.OpenEntity(“incident”, incidentId); is throwing error on Canary environment. Probably locator has changed.

Code to reproduce

XrmApp.Entity.OpenEntity("incident", incidentId);

–>

Expected behavior
Open the entity and wait for page to load.

Screenshots
OpenEntity

OpenEntity2 OpenEntity3

Additional context
This is actually happening on Canary environment, so I suspect is a locator changed from Microsoft, since the issue is on a Wait for Element. Check attached screenshots.

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Comments:10 (10 by maintainers)

github_iconTop GitHub Comments

1reaction
TYLEROLcommented, May 21, 2020

@imartinflores - I pulled version 17138 from NuGet, it should be replaced with version 9.1.0.17139 shortly.

Thanks! Tyler

1reaction
TYLEROLcommented, May 21, 2020

@imartinflores - I confirmed the problem on CommandBar.ClickCommand(). The second null check should be referencing ‘subSecondName’, not subname a second time.

I’ll standby to make sure you haven’t seen any other problems, but will plan to get this fix pushed shortly.

Thanks, Tyler

Read more comments on GitHub >

github_iconTop Results From Across the Web

Unable to open entity records using an iPad - Dynamics CRM
This article provides a resolution for the problem that occurs when you attempt to open an entity record by using an iPad.
Read more >
Microsoft Dynamics CRM - RSSing.com
Forum Post: RE: CRM Plugin throws an error when records are created through Web Services (API). May 12, 2017, 7:33 pm.
Read more >
CRM Offline New Activity Error – “Record Is Unavailable”
The requested record was not found or you do not have sufficient permissions to view it. If you are offline, the record was...
Read more >
Dynamics 365 Online. "Record Is Unavailable" error ...
Hello,. When, I'm trying to publish solution in Dynamics 365 online, I'm getting the "Record Is Unavailable" message. 6254.picture1.png.
Read more >
Error (bug?) when creating records from Dynamics CRM ...
I'm working on a project with CRM Online, and I just found a significant difference between how records are saved from updated-mode forms...
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found