Unknown server-side error when attempting to Sendkeys to new e-mail window on Outlook

When trying to sendkeys to the new e-mail window on Outlook I get the following error

org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: An unknown error occurred in the remote end while processing the command. (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 0 milliseconds Build info: version: '3.141.59', revision: 'e82be7d358', time: '2018-11-14T08:17:03' System info: host: 'WVA01000004', ip: '10.200.153.43', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_212' Driver info: io.appium.java_client.windows.WindowsDriver Capabilities {app: Root, deviceName: WindowsPC, javascriptEnabled: true, platform: WINDOWS, platformName: WINDOWS}

When interacting with this window I’ve created a new session and then I attempt to sendkeys with the new driver session but I still get an unknown error message. While the test is running it looks as though it clicks into the element and when it then attempts to pass the String into the element it fails.

`
DesiredCapabilities capabilities = new DesiredCapabilities(); capabilities.setCapability(“app”, “Root”); driver = new WindowsDriver(new URL(“http://127.0.0.1:4723”),capabilities );

    driver.findElementByName("Page 1 content").sendKeys("PLEASE WORK!");

`

I’ve read up on previous issues with this error and I’ve made sure to run WinAppdriver with admin privileges. The output from WinAppDriver is below.

`========================================== POST /session/E0D15E60-CDED-4FC6-AC48-4AC22FC9208D/element HTTP/1.1 Accept-Encoding: gzip Connection: Keep-Alive Content-Length: 50 Content-Type: application/json; charset=utf-8 Host: 127.0.0.1:4723 User-Agent: selenium/3.141.59 (java windows)

{ “using”: “name”, “value”: “Page 1 content” } HTTP/1.1 200 OK Content-Length: 99 Content-Type: application/json

{“sessionId”:“E0D15E60-CDED-4FC6-AC48-4AC22FC9208D”,“status”:0,“value”:{“ELEMENT”:“42.723236.4.2”}}

========================================== POST /session/E0D15E60-CDED-4FC6-AC48-4AC22FC9208D/element/42.723236.4.2/value HTTP/1.1 Accept-Encoding: gzip Connection: Keep-Alive Content-Length: 64 Content-Type: application/json; charset=utf-8 Host: 127.0.0.1:4723 User-Agent: selenium/3.141.59 (java windows)

{ “id”: “42.723236.4.2”, “value”: [ “PLEASE WORK!” ] }

HTTP/1.1 500 Internal Error Content-Length: 133 Content-Type: application/json

{“status”:13,“value”:{“error”:“unknown error”,“message”:“An unknown error occurred in the remote end while processing the command.”}}

========================================== DELETE /session/5D01D8E1-20DC-4F21-9430-3ECF7EDA08AE HTTP/1.1 Accept-Encoding: gzip Connection: Keep-Alive Content-Length: 0 Host: 127.0.0.1:4723 User-Agent: selenium/3.141.59 (java windows)

HTTP/1.1 200 OK Content-Length: 12 Content-Type: application/json

{“status”:0}`

[OhAye]

Hi @nbulusanjr - I’ve added my code below, I’m using Java so I hope this helps.

   `WebElement emailAddressInput = driver.findElementByName("To");
    WebElement mailContent = driver.findElementByName("Page 1 content");
    WebElement subjectInput = driver.findElementByAccessibilityId("4101");

    Actions performAct = new Actions(driver);
    performAct.sendKeys(mailContent, mailText).build().perform();
    performAct.sendKeys(emailAddressInput, toText).build().perform();
    performAct.sendKeys(subjectInput, subjectText).build().perform();`

[OhAye]

Hi mate, thanks for the reply. I am handling the window handles as its a new window so its the only way to interact with it. I am able to interact with the window in other ways such as clicking elements on the window so I know the driver is picking up the window just fine. But SendKeys just continues to throws an error. I ended up using Actions as a workaround.