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can't create identities (new fresh install with apache)

See original GitHub issue

Hi all,

Subject says it all. No identities can be created. I am using appache currently and will also test it with nginx and report here.

cheers, JBR

Impacted versions

Modoboa: 1.10.6
installer used: Yes
Webserver: Apache

Steps to reproduce

Open the webinterface go to identities and click on ‘+Add’
Fill in the required fields, press, ‘Next’ and ‘Submit’

Current behavior

No result. The dialog windows with the ‘Submit’ button stays on screen.

Expected behaviour

Create an identity (i.e. user in this case)

Javascript Console, output


 [Show/hide message details.] SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data jquery.min.js:3:4315
parseJSON
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:4315
post/<
https://mail.nerderlands.net/sitestatic/js/creation_wizard.js:61:28
i
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:6334
c
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:7852
fireWith
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:8658
k
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:14038
r
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:18226
[Show/hide message details.] SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data jquery.min.js:3:4315
parseJSON
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:4315
post/<
https://mail.nerderlands.net/sitestatic/js/creation_wizard.js:61:28
i
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:6334
c
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:7852
fireWith
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:8658
k
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:14038
r
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:18226
[Show/hide message details.] SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data jquery.min.js:3:4315
parseJSON
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:4315
post/<
https://mail.nerderlands.net/sitestatic/js/creation_wizard.js:61:28
i
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:6334
c
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:7852
fireWith
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:3:8658
k
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:14038
r
https://mail.nerderlands.net/sitestatic/jquery/jquery.min.js:5:18226

Issue Analytics

State:
Created 5 years ago
Comments:13 (5 by maintainers)

Top GitHub Comments

1reaction

ByteSizedMariuscommented, Feb 11, 2021

Sorry for bumping this 3yr old thread, but I had the exact same problem and as this is the first resource you find on google, I would like to maybe help the next desperate person searching for the answer. My problem was that the www-data user didnt have any perms for the /srv/modoboa/pdfcredentials/ directory. chowning it/ giving it perms manually fixed it for me.

0reactions

ksaadDEcommented, Apr 21, 2021

Sorry for bumping this 3yr old thread, but I had the exact same problem and as this is the first resource you find on google, I would like to maybe help the next desperate person searching for the answer. My problem was that the www-data user didnt have any perms for the /srv/modoboa/pdfcredentials/ directory. chowning it/ giving it perms manually fixed it for me.

Same weirdity occured here. I did the same. In my case chmod 755 -R /srv/modoboa/pdfcredentials was NOT enough. Sadly it’s so annoying you need 7777 otherwise the admin panel won’t create the user (why ever!)

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