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PDF doesn't display anything, complains about my pdf viewer

See original GitHub issue

This PDF http://www.northeastern.edu/hrm/pdfs/resources/benefits/MBTA-pretax-form-July2012.pdf produces the following error message as the contents of the pdf:

Please wait... 

If this message is not eventually replaced by the proper contents of the document, your PDF 
viewer may not be able to display this type of document. 

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by 
visiting  http://www.adobe.com/products/acrobat/readstep2.html. 

For more assistance with Adobe Reader visit  http://www.adobe.com/support/products/
acrreader.html.

Neither Evince nor OS X Preview works either.

Issue Analytics

State:
Created 11 years ago
Comments:12 (4 by maintainers)

Top GitHub Comments

27reactions

SegersIancommented, Jan 2, 2017

The reason is simple. You need to launch this in the original Acrobat Adobe Reader, not ‘in-browser’. ‘In-browser’ pdf reading is often a plugin or is 3th party rendering and does not support interactive elements. So the simple fix is, download locally the pdf and open it with the actual Acrobat Adobe Reader and not in browser or with another reader than the Adobe’s one.

2reactions

DuncanGEMcMillancommented, Jul 25, 2015

Solved!! I updated my Adobe Reader to the latest and greatest version using Chrome and getting the same message. I used Internet Explorer instead of Chrome and it opened up right away.

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