Shopify: Exceeded 2 calls per second for api client

Hi there,

I have a large catalogue of products +600 and are trying to change them all from Draft > Active through Shopify. However, due to an API limit HULL and Shopify are giving some issues.

Maybe there needs to be added some sort of queue to prevent this from happening, as this could easily also happen if two or more people are updating Shopify at the same time.

[POST] /api/shopify/product-update — 10:24:47:73
url: 'https://[shop-name].myshopify.com/admin/products/[pid]/metafields.json',
method: 'get',
...
data: {
  errors: 'Exceeded 2 calls per second for api client. Reduce request rates to resume uninterrupted service.'
}

I found this link: https://help.apidrop.com/en/articles/5220902-shopify-platform-comunication-error-exceeded-2-calls-per-second-for-api-client-reduce-request-rates-to-resume-uninterrupted-service

[j4ysen]

Hey @dnlmzw, I ran into a similar problem with a client and after a bunch of research found this tool called hookdeck which allows you to queue/throttle webhooks.

All I had to do was change out the webhook urls from my own api endpoint to one they give. From there I set a rate limit of 2 per second to the /api/shopify/product-update endpoint, and it seems like it’s working fine for now! There’s a free plan of 10,000 events per month.

[multiplehats]

Hi folks, I’m one of the creators of hookdeck. It was rewarding to read about your experience. I wanted to jump in to contribute a bit more and offer help!

First of all, you can check out our cli, a free alternative to ngrok with a permanent URL (amongst other things). It almost mimics the behaviour of Hookdeck for what you are ready to go to production, you’ll just need to add a destination URL.

@djclarkson The /api/shopify/* endpoints seem to be defined here. When you add the Hookdeck URL to Shopify, you don’t need to append your server path to the path. That could be leading to 404. Your URL would be https://events.hookdeck.com/e/src_YOUR_ID and not https://events.hookdeck.com/e/src_YOUR_ID/api/shopify/.... Happy to help debug if you reach out in the dashboard live chat!

One more thing, all though this might not be obvious, people tend to prefer using a single Hookdeck URL. You can create a unique shopify source and send all your webhooks to it. Using the filters, you can then forward to the right webhooks to the right URL. Optional but some prefer this approach. It would look like this:

@ndimatteo All of this configuration can also be automated, would there be interest in baking methods to configure the webhooks within the repo? I could find some time to work on it and open a PR if there is interest 😃

Very cool product! Going to keep a close eye on my logs. Will def use this if I hit rate limits.

Edit: Scratch that, this looks awesome. Going to move some of my webhooks to Hookdeck. I like that it keeps a record of webhooks. ❤️