Unable to create a new task on CVAT.org

My actions before raising this issue

• Read/searched the docs
• Searched past issues

I’ve previously created two tasks on CVAT and they’re currently being annotated. For the past two days, I’ve been trying to create a third, but when I press the submit button, I get the following error: Could not create the task: Open the Browser Console to get details. Opening up the console, I just get a general Failed to load resource: the server responded with a status of 500 (Internal Server Error). Error: Request failed with status code 500..

Expected Behaviour

The video should be uploaded the task should be created.

Current Behaviour

The UI errors out upon pressing the submit button.

Possible Solution

I thought it might be a hard limit on the number of tasks I can create on CVAT, or the maximum size of video I can upload. But turns out you can create up to 10 tasks, with a limit of 500mb each so that’s not it.

Steps to Reproduce (for bugs)

1. Login
2. Create Labels
3. Select video to upload
4. Submit for task creation

Context

I can’t create a third segmentation task.

Your Environment

I’m using the online UI at CVAT.org.

Next steps

You may join our Gitter channel for community support.

[azhavoro]

Yes, please use Copy button

[johnfoxy]

Hi @johnfoxy @kaylC4 I resolved this issue by checking my dataset format. Kindly use JPG data to upload. I mean you can set all your data JPG into a Zip folder and upload it. Then the task will be created.

Note: If your data is another format like PNG, TIFF then converts to JPG.

Kindly let me know your feedback if your are not succeed.

Thank you so so much @shajahanpc The problem was my extension, my files were *.TIFF so I converted to .PNG and now it worls. Thank you so much. I wish CVAT would expressly mention the image formats supported! Thanks again.