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Auto-generated English audio not playing on mobile

See original GitHub issue

Describe the bug Auto-generated English appears as an option on mobile but doesn’t play any audio when selected.

To Reproduce Steps to reproduce the behavior:

Go to the first Fractions exploration - ‘What is a Fraction?’
Open the voiceover menu
Click on ‘English (auto)’

Observed behavior No audio plays (pre-recorded audio plays fine).

Expected behavior Auto-generated audio should play.

Smartphone (please complete the following information; delete this section if the issue does not arise on smartphones):

Device: iPhone 8
OS: iOS 13.3.1
Browser: Safari
Version: release-2.9.2

Issue Analytics

State:
Created 3 years ago
Comments:22 (22 by maintainers)

Top GitHub Comments

1reaction

mzaman07commented, May 4, 2020

I’m going to prioritize this and try to get this done within the next 2 days.

1reaction

nithusha21commented, Apr 16, 2020

Hi, sorry for the delayed response. Please fix this bug with high priority. The reasons I think this need not necessarily blocking is

We have got feedback from the user studies that auto generated audio doesn’t help learners as much as they don’t really understand what is said.
This happens on a specific browser, and most likely has broken due to unknown reasons, which need not necessarily have originated from our code changes.
Zaman mentions that this would take long to fix and as I believe, as per point 1, we can fix this for May release.

Does this suffice? @mzaman07 could you fix this before the first weekend of May? And @vojtechjelinek please reassign this to blocking bugs once you complete this release.