Some contacts are not receiving pdf files
See original GitHub issueIs there an existing issue for this?
- I have searched the existing issues
Describe the bug
When sending pdf files to some contacts who use a different application of WhatsApp, such as GBWhatsApp
, the file cannot be received.
While the file is being sent via whatsapp web browser, the file is being received
Expected behavior
Messages are not being received by some of contacts
Steps to Reproduce the Bug or Issue
1- Send pdf messages via MessageMedia 2- The file is sent correctly, and the files are received by people who use the original WhatsApp 3- It appears to people who have another WhatsApp. File not supported message 4 - When I send the message again from the sender’s phone or send the file via WhatsApp Web, the file is received by them
Relevant Code
No response
Browser Type
Google Chrome
WhatsApp Account Type
Standard
Does your WhatsApp account have multidevice enabled?
Yes, I am using Multi Device
Environment
OS: Windows
Phone OS: Android
whatsapp-web.js version: 1.18.4
Node.js Version :v16.13.2
Additional context
No response
Issue Analytics
- State:
- Created 9 months ago
- Comments:5 (1 by maintainers)
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this must be happening because there is a caption when a file is uploaded when using wwebjs
we need code to know how to reproduce this issue, I think your problem is with your own PDF, maybe there are some encoding issues