Sync doesn't finish - seems to be going back forever
See original GitHub issueI’m using 2.8.7.0 to do a one-way sync from Google to Outlook. I have it configured to go back only 14 days but it seems to take forever to finish. Looking at the detailed logs, I see messages like:
2021-06-28 20:40:33,342 DEBUG 7 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [261] - Retrieving all events from Google: 5/26/2019 -> 5/27/2019
2021-06-28 20:40:33,342 DEBUG 7 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [261] - Retrieving all events from Google: 5/26/2019 -> 5/27/2019
Even going back now to 2007. Is this normal behavior? If I’m asking it to only sync 14 days back, shouldn’t it only be looking back to 6/14/2021, not back to May 2019? Or am I misunderstanding the logic?
My settings are below.
CheckShortcut: directory=Startup; subdir=
Logging level configured to 'All'
OUTLOOK SETTINGS:-
Service: DefaultMailbox
Mailbox/FolderStore Name:
Calendar: Default Calendar
Category Filter: Exclude
Categories:
Only Responded Invites: False
Filter String: g
GAL Blocked: False
Disconnect Between Sync: False
GOOGLE SETTINGS:-
Calendar: Adam Kessel (ID: ...)
Exclude Declined Invites: True
Exclude Goals: True
Personal API Keys: False
Client Identifier:
Client Secret:
API attendee limit in effect: False
API attendee limit last reached: 1/1/2000 12:00:00 AM
Cloak Email: True
SYNC OPTIONS:-
How
SyncDirection: Outlook ↠Google
MergeItems: True
DisableDelete: False
ConfirmOnDelete: True
SetEntriesPrivate: True
SetEntriesAvailable: True; olBusy
SetEntriesColour: True; olCategoryColorTeal; "Personal"
SingleCategoryOnly: False
Obfuscate Words: False
When
DaysInThePast: 14
DaysInTheFuture:365
SyncInterval: 15
SyncIntervalUnit: Minutes
Push Changes: False
What
AddLocation: True
AddDescription: True; OnlyToGoogle: True
AddAttendees: True <200
AddColours: False
AddReminders: False
UseGoogleDefaultReminder: False
UseOutlookDefaultReminder: True
ReminderDND: False (22:00-06:00)
PROXY:-
Type: None
APPLICATION BEHAVIOUR:-
ShowBubbleTooltipWhenSyncing: True
StartOnStartup: True; DelayedStartup: 0
HideSplashScreen: N/A
SuppressSocialPopup: N/A
StartInTray: True
MinimiseToTray: True
MinimiseNotClose: True
ShowBubbleWhenMinimising: True
Portable: False
CreateCSVFiles: False
VerboseOutput: True
MuteClickSounds: False
Logging Level: ALL
Error Reporting:
ABOUT:-
Alpha Releases: True
Skip Version:
Subscribed: 01-Jan-2000
Timezone Database: 2021a
ENVIRONMENT:-
Current Locale: en-US
Short Date Format: M/d/yyyy
Short Time Format: h:mm tt
System Time Zone: Eastern Standard Time; DST=True
Completed Syncs: 14
(Update - it does seem to finish eventually – but it takes a very long time!)
Issue Analytics
- State:
- Created 2 years ago
- Comments:9 (3 by maintainers)
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Hi @phw198 .
I think I solved it. I had 2 or 3 recurrent meetings, from 2 years ago and with end date to 2023, with some exceptions. These meetings were causing issues. I removed them and Synch went great and fast. I asked the owner to invite me again to those meetings (removed the exceptions cases), and it is syncing fast again.
Thanks
If I’m only syncing one way – Google to Outlook – and I have no recurring items in my Google Calendar, then this shouldn’t be happening, right? Or do I also need to exclude my Outlook recurring items to avoid this behavior, even when it’s just a one-way sync to Outlook?