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Sync doesn't finish - seems to be going back forever

See original GitHub issue

I’m using 2.8.7.0 to do a one-way sync from Google to Outlook. I have it configured to go back only 14 days but it seems to take forever to finish. Looking at the detailed logs, I see messages like:

2021-06-28 20:40:33,342 DEBUG  7 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [261] -  Retrieving all events from Google: 5/26/2019 -> 5/27/2019
2021-06-28 20:40:33,342 DEBUG  7 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [261] -  Retrieving all events from Google: 5/26/2019 -> 5/27/2019

Even going back now to 2007. Is this normal behavior? If I’m asking it to only sync 14 days back, shouldn’t it only be looking back to 6/14/2021, not back to May 2019? Or am I misunderstanding the logic?

My settings are below.

CheckShortcut: directory=Startup; subdir=
Logging level configured to 'All'
OUTLOOK SETTINGS:-
  Service: DefaultMailbox
  Mailbox/FolderStore Name: 
  Calendar: Default Calendar 
  Category Filter: Exclude
  Categories: 
  Only Responded Invites: False
  Filter String: g
  GAL Blocked: False
  Disconnect Between Sync: False
GOOGLE SETTINGS:-
  Calendar: Adam Kessel (ID: ...)
  Exclude Declined Invites: True
  Exclude Goals: True
  Personal API Keys: False
    Client Identifier: 
    Client Secret: 
  API attendee limit in effect: False
  API attendee limit last reached: 1/1/2000 12:00:00 AM
  Cloak Email: True
SYNC OPTIONS:-
 How
  SyncDirection: Outlook ← Google
  MergeItems: True
  DisableDelete: False
  ConfirmOnDelete: True
  SetEntriesPrivate: True
  SetEntriesAvailable: True; olBusy
  SetEntriesColour: True; olCategoryColorTeal; "Personal"
  SingleCategoryOnly: False
  Obfuscate Words: False
 When
  DaysInThePast: 14
  DaysInTheFuture:365
  SyncInterval: 15
  SyncIntervalUnit: Minutes
  Push Changes: False
 What
  AddLocation: True
  AddDescription: True; OnlyToGoogle: True
  AddAttendees: True <200
  AddColours: False
  AddReminders: False
    UseGoogleDefaultReminder: False
    UseOutlookDefaultReminder: True
    ReminderDND: False (22:00-06:00)
PROXY:-
  Type: None
APPLICATION BEHAVIOUR:-
  ShowBubbleTooltipWhenSyncing: True
  StartOnStartup: True; DelayedStartup: 0
  HideSplashScreen: N/A
  SuppressSocialPopup: N/A
  StartInTray: True
  MinimiseToTray: True
  MinimiseNotClose: True
  ShowBubbleWhenMinimising: True
  Portable: False
  CreateCSVFiles: False
  VerboseOutput: True
  MuteClickSounds: False
  Logging Level: ALL
  Error Reporting: 
ABOUT:-
  Alpha Releases: True
  Skip Version: 
  Subscribed: 01-Jan-2000
  Timezone Database: 2021a
ENVIRONMENT:-
  Current Locale: en-US
  Short Date Format: M/d/yyyy
  Short Time Format: h:mm tt
  System Time Zone: Eastern Standard Time; DST=True
  Completed Syncs: 14

(Update - it does seem to finish eventually – but it takes a very long time!)

Issue Analytics

  • State:open
  • Created 2 years ago
  • Comments:9 (3 by maintainers)

github_iconTop GitHub Comments

1reaction
cinzascommented, Jul 23, 2021

Hi @phw198 .

I think I solved it. I had 2 or 3 recurrent meetings, from 2 years ago and with end date to 2023, with some exceptions. These meetings were causing issues. I removed them and Synch went great and fast. I asked the owner to invite me again to those meetings (removed the exceptions cases), and it is syncing fast again.

Thanks

0reactions
ajkesselcommented, Aug 7, 2021

Once an annual appointment is synced to Google, you could try putting it out of scope of future syncs by assigning it a category you exclude for OGCS. If you’re in luck, OGCS won’t try and remove it from Google either - but of course an changes to the annual event also won’t get synced.

If I’m only syncing one way – Google to Outlook – and I have no recurring items in my Google Calendar, then this shouldn’t be happening, right? Or do I also need to exclude my Outlook recurring items to avoid this behavior, even when it’s just a one-way sync to Outlook?

Read more comments on GitHub >

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