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gl3d doesn't render on Windows XP + Chrome 49

See original GitHub issue

On page https://plot.ly/javascript/3d-scatter-plots/ I see “Webgl is not supported by your browser - visit http://get.webgl.org for more info” . But on https://get.webgl.org/ I see “Your browser supports WebGL” and rotating cube. I use Chrome browser.

Console:

plotly-latest.min.js:65 Uncaught TypeError: Cannot read property 'canvas' of undefined
i @ plotly-latest.min.js:65
a @ plotly-latest.min.js:65
r.plot @ plotly-latest.min.js:65
d @ plotly-latest.min.js:60
l.syncOrAsync @ plotly-latest.min.js:58
x.plot @ plotly-latest.min.js:60
x.newPlot @ plotly-latest.min.js:60
(anonymous function) @ pen.js:42
(anonymous function) @ plotly-latest.min.js:14
e @ plotly-latest.min.js:13
i @ plotly-latest.min.js:14

Issue Analytics

  • State:closed
  • Created 6 years ago
  • Comments:5 (3 by maintainers)

github_iconTop GitHub Comments

1reaction
MichaelMonashevcommented, Sep 7, 2017

Thank you very match! This link: https://superuser.com/questions/958238/how-to-enable-webgl-on-chrome-on-xp is very useful. Now 3d-scatter-plots works good.

0reactions
alexcjohnsoncommented, Sep 7, 2017

Thanks @MichaelMonashev - confirmed in Chrome on XP. It looks though as if chrome has disabled WebGL (for security?) - see https://superuser.com/questions/958238/how-to-enable-webgl-on-chrome-on-xp. Version 49 is also fairly old at this point, but is apparently the last version to support XP (as well as Mac OS Mountain Lion and below).

I’m curious how https://get.webgl.org/ gets around this for you (when I try it in Browserstack I see “Hmm. While your browser seems to support WebGL, it is disabled or unavailable.”) but I can’t get canvas.getContext('webgl') to return anything. If you can figure out what it’s doing (if there’s some modification of canvas.getContext or similar that does work, for example) we could try to support it as long as it behaves the same way as a regular context.

Read more comments on GitHub >

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