No module named 'ansys.dpf'

Hello, i try the code example from ansys page but i have this error

>>> from ansys.dpf import post
>>> from ansys.dpf.post import examples
>>> solution = post.load_solution(examples.multishells_rst)
>>> stress = solution.stress()
>>> stress.xx.plot_contour(show_edges=False)

    from ansys.dpf import post
ModuleNotFoundError: No module named 'ansys.dpf'; 'ansys' is not a package

[akaszynski]

ModuleNotFoundError: No module named ‘ansys.dpf’; ‘ansys’ is not a package

I’ve seen this problem before. Please make sure that you don’t have a ansys.py or ansys directory in your python path as Python will prioritize that over libraries in the site directory.

[jgd10]

Attempted to move issue. Unfortunately I don’t have write permission to dpf-post so I can’t transfer the issue within GitHub’s framework, however, the two threads seem to overlap significantly in content so it is probably not necessary to recreate all the comments as is on the other thread. For now I have opted to include screenshots of what was said here.