There was an unknown error starting Kubernetes: FetchError: request to https://update.k3s.io/v1-release/channels failed, reason: certificate signature failure

Rancher Desktop Version

1.0.0-beta.1

Rancher Desktop K8s Version

1.21.6

What operating system are you using?

macOS

Operating System / Build Version

macOS Big Sur 11.6.1

What CPU architecture are you using?

x64

Windows User Only

No response

Actual Behavior

When starting v1.0.0-beta, get the following error:

There was an unknown error starting Kubernetes: FetchError: request to https://update.k3s.io/v1-release/channels failed, reason: certificate signature failure

This only appears to occur when connecting from inside the corporate network, which uses a self-signed cert for the internal proxy. When disconnected from the internal network, everything starts up as expected.

Steps to Reproduce

1. Start 1.0.0-beta.1 for the first time after installation, while behind a firewall with a self-signed cert.
2. Receive the error shown above (and in the screenshot, below) prior to downloading Kubernetes.

Result

Expected Behavior

Kubernetes should start.

Additional Information

No response

[drenze-athene]

Regarding the logs, all logs lies in this path ~/Library/Logs/rancher-desktop.

Ya - that’s where I found what I posted. There was nothing in there specifically from the installation, and what I posted was from the first startup after I installed, which is when it tried to pull everything down.

[drenze-athene]

I have 1.3.0 installed and have had no issues since 1.1.0.

Douglas J. Renze INFRASTRUCTURE SENIOR ENGINEER

From: Gary A Korhonen @.> Date: Tuesday, May 17, 2022 at 4:09 PM To: rancher-sandbox/rancher-desktop @.> Cc: Douglas Renze @.>, Mention @.> Subject: Re: [rancher-sandbox/rancher-desktop] There was an unknown error starting Kubernetes: FetchError: request to https://update.k3s.io/v1-release/channels failed, reason: certificate signature failure (Issue #1261)

ATTENTION: External Email - Be Suspicious of Attachments, Links and Requests for Login Information.

Hi @drenze-athenehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdrenze-athene&data=05|01|drenze%40athene.com|349850546b3f43c64e1708da38498861|70559d03915449e19e59be933c7f8440|0|0|637884185752145236|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D|3000|||&sdata=yQHEEOj%2FEyHM1cai3kVwgFHFkPd%2BB1IDx6%2FHf3S%2B60U%3D&reserved=0. Looking over recent work around this area, we did a fix tied to certificates in #1613https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Francher-sandbox%2Francher-desktop%2Fpull%2F1613&data=05|01|drenze%40athene.com|349850546b3f43c64e1708da38498861|70559d03915449e19e59be933c7f8440|0|0|637884185752145236|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D|3000|||&sdata=koOyxrd1z2aINHEJDHd0LibO8%2BjePQlFQ6GDFJ%2B4DCw%3D&reserved=0 that was included as part of 1.1.0.

If you’re in a position to do so, are you able to try this again with a more recent version of Rancher Desktop (latest: 1.3.0 with another version due soon) and see if you still have the same problem?

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