Failed to run custom action 'action_place_search'. Action server responded with a non 200 status code of 500. Make sure your action server properly runs actions and returns a 200 once the action is executed. Error: 500 Server Error: INTERNAL SERVER ERROR for url: http://localhost:5055/webhook

Rasa version: rasa-core 0.13.1 rasa-core-sdk 0.12.1 rasa-nlu 0.14.4

Python version: 3.6.4

Operating system (windows, osx, …): windows 10

Issue: I am trying to implement train_interactive.py it gives some error

ERROR:rasa_core.actions.action:Failed to run custom action ‘action_place_search’. Action server responded with a non 200 status code of 500. Make sure your action server properly runs actions and returns a 200 once the action is executed. Error: 500 Server Error: INTERNAL SERVER ERROR for URL: http://localhost:5055/webhook ERROR:rasa_core.processor:Encountered an exception while running action ‘action_place_search’. The bot will continue, but the events of the action are lost. Make sure to fix the exception in your custom code.

In an action server, the error is : DEBUG:rasa_core_sdk.executor:Received request to run ‘action_place_search’ DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): www.googleapis.com:443 DEBUG:urllib3.connectionpool:https://www.googleapis.com:443 “POST /geolocation/v1/geolocate?key=AIzaSyBU9l9dlZS7J-CPWZchX0zUp2lpR4_HZkU HTTP/1.1” 200 None DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): maps.googleapis.com:443 DEBUG:urllib3.connectionpool:https://maps.googleapis.com:443 “GET /maps/api/place/nearbysearch/json?location=12.9549945,77.6936837&radius=550&type=supermarket&key=AIzaSyBU9l9dlZS7J-CPWZchX0zUp2lpR4_HZkU HTTP/1.1” 200 1554 ERROR:flask.app:Exception on /webhook [POST] Traceback (most recent call last): File “C:\Program Files\Python36\lib\site-packages\flask\app.py”, line 2292, in wsgi_app response = self.full_dispatch_request() File “C:\Program Files\Python36\lib\site-packages\flask\app.py”, line 1815, in full_dispatch_request rv = self.handle_user_exception(e) File “C:\Program Files\Python36\lib\site-packages\flask_cors\extension.py”, line 161, in wrapped_function return cors_after_request(app.make_response(f(*args, **kwargs))) File “C:\Program Files\Python36\lib\site-packages\flask\app.py”, line 1718, in handle_user_exception reraise(exc_type, exc_value, tb) File “C:\Program Files\Python36\lib\site-packages\flask_compat.py”, line 35, in reraise raise value File “C:\Program Files\Python36\lib\site-packages\flask\app.py”, line 1813, in full_dispatch_request rv = self.dispatch_request() File “C:\Program Files\Python36\lib\site-packages\flask\app.py”, line 1799, in dispatch_request return self.view_functionsrule.endpoint File “C:\Program Files\Python36\lib\site-packages\flask_cors\decorator.py”, line 128, in wrapped_function resp = make_response(f(*args, **kwargs)) File “C:\Program Files\Python36\lib\site-packages\rasa_core_sdk\endpoint.py”, line 83, in webhook response = executor.run(action_call) File “C:\Program Files\Python36\lib\site-packages\rasa_core_sdk\executor.py”, line 177, in run events = action(dispatcher, tracker, domain) File “C:\Users\trainee.1\Desktop\Place_Finder_Voice_Bot\actions.py”, line 48, in run rating = i[‘rating’] KeyError: ‘rating’ 127.0.0.1 - - [2019-04-18 16:22:49] “POST /webhook HTTP/1.1” 500 412 2.313876

Content of configuration file (config.yml):

pipeline:
- name: "nlp_spacy"
- name: "tokenizer_spacy"
- name: "ner_crf"
- name: "intent_featurizer_spacy"
- name: "intent_classifier_sklearn"
- name: "ner_duckling"
  dimensions: ['number']

Content of domain file (domain.yml) (if used & relevant):

actions:
- utter_opening_hours
- utter_no_results
- utter_address
- utter_greet
- utter_goodbye
- action_place_search
- utter_what_radius
- utter_rating
- utter_thanks

entities:
- query
- number

intents:
- place_search
- thanks
- inform
- greet
- goodbye
- opening_hours
- address
- rating

slots:
  address:
    type: unfeaturized

  location_match:
    type: categorical
    values:
    - none
    - one

  number:
    type: text

  opening_hours:
    type: unfeaturized

  query:
    type: text

  rating:
    type: unfeaturized

templates:
  utter_address:
  - text: The address is {address}.
  utter_goodbye:
  - text: Talk to you later!
  utter_greet:
  - text: Hello! I am a places search assistant. I can help you find places wherever
      you are, provide information about the location like opening hours, rating,
      address. So what are you looking for?
  utter_no_results:
  - text: Sorry, I couldn't find anything.
  utter_opening_hours:
  - text: The place is {opening_hours}
  utter_rating:
  - text: The rating is {rating}
  utter_thanks:
  - text: You are very welcome.
  utter_what_radius:
  - text: Within what radius?
![Screenshot (39)](https://user-images.githubusercontent.com/48979102/56356995-fe227c00-61f7-11e9-8abf-a2c1a3b42e17.png)
![Screenshot (40)](https://user-images.githubusercontent.com/48979102/56357020-0d092e80-61f8-11e9-84d2-f20cba63ebe5.png)

[guilacerda]

I was updating rasa core 10.4 to version 13.x, but its solved.

I was having a problem with the docker that was running container with cache, so the methods were not updating.

Thanks for availability

[mayurkuwar43]

Hello , i am facing the same issue,please help. Failed to run custom action ‘lead_form_p1’. Couldn’t connect to the server at ‘http://localhost:5055/webhook’. Is the server running? Error: Cannot connect to host localhost:5055 ssl:default [Connect call failed (‘127.0.0.1’, 5055)] 2020-07-31 18:39:55 ERROR rasa.core.processor - Encountered an exception while running action ‘lead_form_p1’. Bot will continue, but the actions events are lost. Please check the logs of your action server for more information.