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Retrieval intent needs to store full intent name in tracker

See original GitHub issue

Description of Problem: The intent ask_faq/python_version is grouped into a single retriever event and placed in the tracker store as ask_faq. If you are using the TwoStageFallbackPolicy and the ActionDefaultAskAffirmation to further contextualize the conversation with the user, lack of the full intent name means you cannot determine the users intent.

Overview of the Solution: Store the full intent name in the tracker store when using retrieval intents.

Issue Analytics

State:
Created 4 years ago
Comments:12 (12 by maintainers)

Top GitHub Comments

2reactions

erohmensingcommented, Nov 25, 2019

I think that fits super well into “Moving from step 2 to step 3” dialogue as well – first start with handling a bunch of faqs, then see what ones your users have follow-up questions for

2reactions

amn41commented, Nov 25, 2019

ok, I get it now! Yeah it would be great to have a way to find out which faqs should be “promoted” to real intents

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