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GPU is not visible after switching modes until G-Helper is restarted.

See original GitHub issue

NOTE

Bug reports without clear information or scenario to reproduce and logs from %AppData%\GHelper will be closed without answer. Please respect time of the developer. Thanks.

Describe the bug G-Helper isn’t able to recognize Nvidia GPU after switching GPU modes (standart->eco->standart) even when GPU is powered. Thus, it can’t show GPU temp and apply O.C. in power profiles. Need to restart the app in order to use those functionalities.

Clear scenario to Reproduce Steps to reproduce the behavior:

  1. Go to G-Helper
  2. Click on Eco mode if it isn’t already from GPU mode section.
  3. Click back to standart mode.
  4. Now the app no longer be able to detect dedicated GPU even when the GPU is using at that time. It can only show GPU fan speed because it doesn’t need Nvidia calls.

Expected behavior I expect to GPU O.C. and Temp function properly after dedicated GPU mode switched off and on again without need to restart the app.

App Logs log.txt

Screenshots or screencasts Ekran görüntüsü 2023-07-11 174349 Ekran görüntüsü 2023-07-11 174449

Desktop (please complete the following information):

  • OS: Windows 11 latest version (22H2)
  • Laptop model: Asus TUF Gaming F15 FX506HCB

Asus software

  • Armoury crate is NOT installed, and the interface support is disabled from BIOS.
  • MyASUS is NOT installed.
  • Other Asus services aren’t running in background

Additional context I hope this will be an easy fix.

Issue Analytics

  • State:closed
  • Created 2 months ago
  • Comments:16 (8 by maintainers)

github_iconTop GitHub Comments

1reaction
seergecommented, Jul 11, 2023

@CyberMan38 i have no idea, you can try to do a hardware reset https://github.com/seerge/g-helper#how-do-i-do-a-hardware-reset-on-a-laptop

And reinstall drivers to make sure it’s all new

0reactions
CyberMan38commented, Jul 18, 2023

@CyberMan38 try this build GHelper.zip

I don’t know that you did there, but it seems to be working again normally. 👍 And the effort you have given to this app is admirable. You are our savior. You save us from the horrendous Asus software. I couldn’t pass without mentioning this 😃

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